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Thread: Monthly Card Issue.

  1. #16
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Oida View Post
    I'm having the exact same issue... purchased the monthly card, received the bill from Apple, but did neither receive the gems ingame nor the VIP-level.

    Please have a look into this

    Ingame-account-id: 22286131

    Attachment 7654
    Dear Leader
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  2. #17
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by mustafattila View Post
    same issue. ID: 1646205
    Attachment 7656
    Dear Leader
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  3. #18
    Iron Member Contributor Level 2
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    image.jpgimage.jpgimage.jpg

    Here are the screen shots Betty...

  4. #19
    Iron Member Contributor Level 2
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    Ok so this month is almost over and still no monthly card you ask for screen shots I gave them and yet no response.What going on?

  5. #20
    Administrator Contributor Level 10 Ember's Avatar
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    We have checked and confirmed that the monthly card was delivered to your accounts.

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