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Thread: Phone broke, Need to sync my Heroes charge to new phone

  1. #31
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    Hi, I am having the same issue as well. Please transfer to new account. Thanks

    Old Account: "Coley" ID#7764561 Server 53
    New Account: "Nickname" ID#26782374 Server 53

  2. #32
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Coleycoley222 View Post
    Hi, I am having the same issue as well. Please transfer to new account. Thanks

    Old Account: "Coley" ID#7764561 Server 53
    New Account: "Nickname" ID#26782374 Server 53
    Dear leader,
    Sorry to bother you, but would you please send us a private message, provide screenshot of the receipt or the transaction id in the message? Thanks.
    Best Regards,
    Betty

  3. #33
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    I sent you a pm with requested information and have not received a response yet. I would like to get this resolved asap please. Thanks.

  4. #34
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Coleycoley222 View Post
    I sent you a pm with requested information and have not received a response yet. I would like to get this resolved asap please. Thanks.
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  5. #35
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    Hello, recently today that my phone screen had cracked so I replaced the phone but need a help transferring my heros to new phone. It's linked to my game center but I don't know which server I am in. Do not want to waste my money I spent into it lol it's smilingbeast I am level 62. Please let me know soon as possible.

  6. #36
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Smilingbeast85 View Post
    Hello, recently today that my phone screen had cracked so I replaced the phone but need a help transferring my heros to new phone. It's linked to my game center but I don't know which server I am in. Do not want to waste my money I spent into it lol it's smilingbeast I am level 62. Please let me know soon as possible.
    Dear Leader
    Please log in your old Game Center or Google Play and you will be able to retrieve your old account on the device. Thanks.

    Best Regards
    Betty

  7. #37
    Iron Member Contributor Level 1
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    I have problem I need to do reinstalation on my phone and lost everything. I was playing on Server 210 lvl 60 username [DIV]Stark (VIP 6) I'm lvl 1 now Account ID 28362924. PLEASE HELP ME

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