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Thread: Bought an item from goblin merchant by mistake with gem

  1. #1
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    Unhappy Bought an item from goblin merchant by mistake with gem

    Hello Support

    I bought a "Ball Lightning Reel" today from goblin merchant with 312 gem today by mistake, instead of pressing the cancel button i press ok.

    was wondering if there any possibility i could get my 312 gem back and removed the "Ball Lightning Reel" from my inventory

    Account ID 16713407

    Click image for larger version. 

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  2. #2
    Iron Member Contributor Level 1
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    I think they should add a refund option... happened to me many times now

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Badpenguin View Post
    Hello Support

    I bought a "Ball Lightning Reel" today from goblin merchant with 312 gem today by mistake, instead of pressing the cancel button i press ok.

    was wondering if there any possibility i could get my 312 gem back and removed the "Ball Lightning Reel" from my inventory

    Account ID 16713407

    Click image for larger version. 

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Views:	15 
Size:	22.4 KB 
ID:	6227
    Dear Leader
    Please sell the item and let us know and our admin will return the Gems to you. Thanks.

    Best Regards
    Betty

  4. #4
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    I have sold the Ball Lightning Reel, you can check my inventory is no longer there

    added 3 screenshot

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  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Badpenguin View Post
    I have sold the Ball Lightning Reel, you can check my inventory is no longer there

    added 3 screenshot

    Click image for larger version. 

Name:	003.jpg 
Views:	6 
Size:	22.1 KB 
ID:	6273Click image for larger version. 

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Views:	6 
Size:	20.3 KB 
ID:	6274Click image for larger version. 

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ID:	6275
    Dear Leader
    We've just left a message to our admin. Our admin will check the game log and help you as soon as he can. Thanks.

    Best Regards
    Betty

  6. #6
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    received the 312 gem refund min ago

    thanks

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