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Thread: I drew this from a chest....

  1. #1
    Gold Member Contributor Level 6
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    I drew this from a chest....

    ...does anyone notice anything wrong with it?

    Click image for larger version. 

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ID:	6034

  2. #2
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    it is suppose to be 18ss

  3. #3
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    Quote Originally Posted by gracelau21 View Post
    it is suppose to be 18ss
    That's what I thought, too... Support however has only to say their server never makes that mistake....

  4. #4
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    Quote Originally Posted by Peetahpeet View Post
    That's what I thought, too... Support however has only to say their server never makes that mistake....
    If support tries to claim that picture is correct they are not very smart.

    I got 2* cards from Crusade both today and yesterday and it was 36 stones all times, i.e 18 for a 2* card, as it should be.

  5. #5
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    Quote Originally Posted by ChiLLon View Post
    If support tries to claim that picture is correct they are not very smart.

    I got 2* cards from Crusade both today and yesterday and it was 36 stones all times, i.e 18 for a 2* card, as it should be.
    Trying to communicate with their email support feels like talking to a wall, except the wall seems to understand what I am saying. It is quite frustrating.

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    Quote Originally Posted by Peetahpeet View Post
    Trying to communicate with their email support feels like talking to a wall, except the wall seems to understand what I am saying. It is quite frustrating.
    It is common knowledge their email support is complete trash, there's been other threads where players even got met with hostility.

    Make a thread in here with a clear title and follow the guidlines for reporting issues (account id, server, time of issue and so on) and Betty or Ember will help you.

  7. #7
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    Quote Originally Posted by ChiLLon View Post
    It is common knowledge their email support is complete trash, there's been other threads where players even got met with hostility.

    Make a thread in here with a clear title and follow the guidlines for reporting issues (account id, server, time of issue and so on) and Betty or Ember will help you.
    This....+100000

    I thought I was imagining it.

  8. #8
    Platinum Member Contributor Level 7 Veddharta's Avatar
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    Yeah seems like the only staff who really cares about costumers are Allen(?)(missing), Ember and Betty

  9. #9
    Universal Leader Contributor Level 10
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    This has been a glitch/bug for a very long time. I've seen it occur even in Crusade chests. We should bump this to they can address this issue NOW so when 1.9 comes out this can be addressed along with all the other bugs.
    Server 70 - Guild: Onbu Black ID: 110029000
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  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Peetahpeet View Post
    ...does anyone notice anything wrong with it?

    Click image for larger version. 

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    Dear Leader
    Could you tell us your account id to check please? Or could you tell us how many Soul Stone you got from this card? Thanks.

    Best Regards
    Betty

  11. #11
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Could you tell us your account id to check please? Or could you tell us how many Soul Stone you got from this card? Thanks.

    Best Regards
    Betty
    I believe it only gave me one, because I only have one Ice Mage soul stone from the last time I evolved her, but it may have been one I already had, in which case it would have been no soul stones. My account ID is 12636279, server 84.

  12. #12
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Peetahpeet View Post
    I believe it only gave me one, because I only have one Ice Mage soul stone from the last time I evolved her, but it may have been one I already had, in which case it would have been no soul stones. My account ID is 12636279, server 84.
    Dear Leader
    Maybe it's something else. The last Ice Mage log was on 22nd. When did you draw the card please? Thanks.

    Best Regards
    Betty



    1107 2015-04-22 14:23:35 12636279 84 - Rynn SellItem SellItem Ice Mage (135) 36 0

  13. #13
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    On the 28th of April...

  14. #14
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Peetahpeet View Post
    On the 28th of April...
    Dear leader

    Sorry to bother you again, may I ask again, what is the chest that you gain the card? Thanks for your patient.

    Best Regards

    Betty

  15. #15
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    It was from a bronze chest, if I remember correctly....

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