Help me out Betty!

[Rok Chlorine]

Hi Ucool,

My phone was broke past two weeks and finally it fixed. However, I re-downloaded Heros Charge and my account was gone!
My level was 87 and did put my effort and money. Please let me continue playing H/C with my account.
I was in sever 31 and my nick is Rok Chlorine, I can not remember the ID number. Please please help me out!
Thanks.

[Betty]

Dear Leader
Please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
Old Account ID (Or Character/Server):
New Account ID(Same Old Server):

Best Regards
Betty

[Rok Chlorine]

My Apple ID is abovethelim@yahoo.com
Old account info; Can't remember the ID number but I was in server #31, level 87, and my nick was Rok Chlorine.
I created new one in old server; account ID is 17308462
Please let me continue Heros Charge!

[Betty]

My Apple ID is abovethelim@yahoo.com
Old account info; Can't remember the ID number but I was in server #31, level 87, and my nick was Rok Chlorine.
I created new one in old server; account ID is 17308462
Please let me continue Heros Charge!

Dear Leader
We've just sent in a message to our admin. Our admin will help you as soon as he can. Thanks.

Best Regards
Betty

[Betty]

My Apple ID is abovethelim@yahoo.com
Old account info; Can't remember the ID number but I was in server #31, level 87, and my nick was Rok Chlorine.
I created new one in old server; account ID is 17308462
Please let me continue Heros Charge!

Dear Leader
Please confirm that the spelling of your in-game name is correct. We couldn't find and in-game name that matches the name you provided. Thanks.

Best Regards
Betty

[Rok Chlorine]

Betty,
My missunderstanding. My server was 30. My info are follow,
Apple ID : abovethelim@yahoo.com
Apple Game Center ID : gihoon
New ID in server 30 : 18958252
Nick name : Rok Chlorine

Please help me out!

[Betty]

Betty,
My missunderstanding. My server was 30. My info are follow,
Apple ID : abovethelim@yahoo.com
Apple Game Center ID : gihoon
New ID in server 30 : 18958252
Nick name : Rok Chlorine

Please help me out!

Dear leader
Good day, our admin will verify it again, please wait for a while.

Best Regards
Betty

[Rok Chlorine]

Betty,

Any word yet? I'm still waiting for you guys approval. Please find out for me.
Thanks.

[Betty]

Betty,
My missunderstanding. My server was 30. My info are follow,
Apple ID : abovethelim@yahoo.com
Apple Game Center ID : gihoon
New ID in server 30 : 18958252
Nick name : Rok Chlorine

Please help me out!

Dear Leader
We need your in-game name to address your main account. And iTunes doesn't share any account information with third party companies that Apple ID or Game Center ID doesn't help. Please confirm that the spelling of your in-game name is correct. Thanks.

Best Regards
Betty

[Rok Chlorine]

My last try..
Please check with this ID
Rok. Chlorine
I guess . was missing my previous ID request. Please re-check one more again. Thanks.

[Betty]

Dear Leader
We've re-linked your account now. You should be able to play your main account again. Thanks.

Best Regards
Betty