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Thread: help lost account id

  1. #1
    Iron Member Contributor Level 1
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    help lost account id

    I have lost account cause i restore my phone, and when i install again i login with same google account but i lost my account.
    Server: 93 octavia ; nickname: [G.1]Synyster ; old account: forgot ; new account: 18210255
    Pleasse help

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  3. #3
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    I lost my account too,need help!!,
    Old account
    Name:silva13790
    Server:32(overseer)
    Id:forgot

    New account
    Name:silva137
    Server:32(overseer)
    Id:20085589

    Plss help me!!!

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by silva137 View Post
    I lost my account too,need help!!,
    Old account
    Name:silva13790
    Server:32(overseer)
    Id:forgot

    New account
    Name:silva137
    Server:32(overseer)
    Id:20085589

    Plss help me!!!
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  5. #5
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    My son plays game on his phone and I play game on my phone my bf plays game on his phone my bf open my game on my phone to help me start a guild and it asked him to bind accts. He accidentally clicked confirm now my game is lost only have my sons game on my phone. Not sure y it did that except we share a Google account. My nickname is wonderpets I'm lvl 40 I believe. I tried switching servers like others suggested now game won't load says someone else has logged in probably my son it is his game. Please help me. I can't even start new game won't completely open.

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Wonderpets View Post
    My son plays game on his phone and I play game on my phone my bf plays game on his phone my bf open my game on my phone to help me start a guild and it asked him to bind accts. He accidentally clicked confirm now my game is lost only have my sons game on my phone. Not sure y it did that except we share a Google account. My nickname is wonderpets I'm lvl 40 I believe. I tried switching servers like others suggested now game won't load says someone else has logged in probably my son it is his game. Please help me. I can't even start new game won't completely open.
    Dear Leader
    You need a factory reset to erase the your login information on the device. And remember to login a separate google+/Game Center account. After that, you will probably see a level 1 account. And then switch the server to your old server and you will probably see a level 1 account again. And then tell us the new account ID with the old in-game name(or account id if you have it) and server number. And we will be able to help retrieve the account. Thanks.

    Best Regards
    Betty

  7. #7
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    I have lost account when i install again.
    Server= City Of Korstra 136
    nickname = VerNakao
    ID = 110124473

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by VerNakao View Post
    I have lost account when i install again.
    Server= City Of Korstra 136
    nickname = VerNakao
    ID = 110124473
    Dear Leader
    Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.
    If it doesn't, please create a new account on your old server, and then give us the following information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
    Old Account ID(Or In-game name/Old Server):
    New Account ID(Old Server):


    Best Regards
    Betty

  9. #9
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    Hi Betty,

    Old Account ID (110124473) OsakaJapan Server = 136 City Of Korstra

    New Account ID (23890655) Server = 136 City Of Korstra

    thanks!

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by VerNakao View Post
    Hi Betty,

    Old Account ID (110124473) OsakaJapan Server = 136 City Of Korstra

    New Account ID (23890655) Server = 136 City Of Korstra

    thanks!
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  11. #11
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    hi i lost my account changing from ios to android. i was on server 89 and my name was (LN) Knights i was also vip 12 my new account id is 25751132 on server 89

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