Page 1 of 2 12 LastLast
Results 1 to 15 of 22

Thread: monthly card

  1. #1
    Iron Member Contributor Level 2
    Join Date
    Apr 2015
    Posts
    15
    Rep Power
    5

    Angry monthly card

    2015-04-11 20.04.27.jpg

    Screenshot 2015-04-12 01.05.25.jpg

    hi,
    initially i purchased 1 monthly card but i didn;t receive it.. few hours later i try again.. same thing happened.
    please check for me thanks.

    will i receive 60 days card or 30 days card?

    Account ID :6230144

    Best Regards,
    Rayyy

  2. #2
    Administrator Contributor Level 10 Ember's Avatar
    Join Date
    Nov 2013
    Posts
    1,101
    Rep Power
    10
    Quote Originally Posted by Rayyy View Post
    2015-04-11 20.04.27.jpg

    Screenshot 2015-04-12 01.05.25.jpg

    hi,
    initially i purchased 1 monthly card but i didn;t receive it.. few hours later i try again.. same thing happened.
    please check for me thanks.

    will i receive 60 days card or 30 days card?

    Account ID :6230144

    Best Regards,
    Rayyy
    I have delivered 60 days card to your account. Thanks.

  3. #3
    Iron Member Contributor Level 2
    Join Date
    Apr 2015
    Posts
    15
    Rep Power
    5
    60 days card received. thank you..

  4. #4
    New Comers
    Join Date
    Apr 2015
    Posts
    1
    Rep Power
    5
    Hi,
    good day u cool could you please check coz i just purchase 5$ chest of gems but they get 8 or 9$. Thanks u cool

    Account ID: 9057868

    Regards,
    Mark

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,364
    Rep Power
    10
    Quote Originally Posted by Lebron_nico21 View Post
    Hi,
    good day u cool could you please check coz i just purchase 5$ chest of gems but they get 8 or 9$. Thanks u cool

    Account ID: 9057868

    Regards,
    Mark
    Dear Leader

    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  6. #6
    New Comers
    Join Date
    Apr 2015
    Posts
    2
    Rep Power
    5
    HI ember I have a account with ID 110085343 on server number 113(name Demin4tor).I made a purchase of a monthly card and a cloth sack of gems today on 15 april 2015 but nothing delivered.I contacted via in-game support also,no answer either!
    please check this out.

  7. #7
    Iron Member Contributor Level 1
    Join Date
    Mar 2015
    Posts
    6
    Rep Power
    5
    same problem
    name: y_gooby
    id: 10544285
    server: 69 Rosandriil
    asdasdasdasd1321321312321312.jpg
    Attached Images Attached Images

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,364
    Rep Power
    10
    Quote Originally Posted by Deathbutcher View Post
    HI ember I have a account with ID 110085343 on server number 113(name Demin4tor).I made a purchase of a monthly card and a cloth sack of gems today on 15 april 2015 but nothing delivered.I contacted via in-game support also,no answer either!
    please check this out.
    Dear Leader
    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,364
    Rep Power
    10
    Quote Originally Posted by y_gooby View Post
    same problem
    name: y_gooby
    id: 10544285
    server: 69 Rosandriil
    asdasdasdasd1321321312321312.jpg
    Dear Leader
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  10. #10
    New Comers
    Join Date
    Apr 2015
    Posts
    2
    Rep Power
    5

    Angry no emial from apple yet

    itunes purchases.jpg
    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty
    i sent a screen shot of my purchase history cause i didnt get any mail from apple yet!i think its enough right?

  11. #11
    Iron Member Contributor Level 2
    Join Date
    Jan 2015
    Posts
    21
    Rep Power
    5
    Same problem!
    Name: CedricVũ
    ID: 6526585
    Server 46image.jpg

  12. #12
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,364
    Rep Power
    10
    Quote Originally Posted by cedricvu View Post
    Same problem!
    Name: CedricVũ
    ID: 6526585
    Server 46image.jpg
    Dear Leader
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  13. #13
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,364
    Rep Power
    10
    Quote Originally Posted by Deathbutcher View Post
    itunes purchases.jpg
    i sent a screen shot of my purchase history cause i didnt get any mail from apple yet!i think its enough right?
    Dear Leader
    Thank you for being patient with us. We will deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  14. #14
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,364
    Rep Power
    10
    Quote Originally Posted by Deathbutcher View Post
    HI ember I have a account with ID 110085343 on server number 113(name Demin4tor).I made a purchase of a monthly card and a cloth sack of gems today on 15 april 2015 but nothing delivered.I contacted via in-game support also,no answer either!
    please check this out.
    Dear Leader
    We are sorry that we couldn't find your account. Please confirm that the account id is correct. Thanks.

    Best Regards
    Betty

  15. #15
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,364
    Rep Power
    10
    Quote Originally Posted by y_gooby View Post
    same problem
    name: y_gooby
    id: 10544285
    server: 69 Rosandriil
    asdasdasdasd1321321312321312.jpg
    Dear Leader
    Could you tell us when did you make the purchase please? Or could you attach a bigger screenshot so that we can read the information clearer please? Thanks.

    Best Regards
    Betty

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •