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Thread: April Signin Rewards - Unable To Claim

  1. #1
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    April Signin Rewards - Unable To Claim

    I at first thought it was an April Fool's thing but all day I am unable to claim my Daily Sign in reward.

    The screen just doesn't load anything.

    My Account ID:15337948

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by JuLeZ View Post
    I at first thought it was an April Fool's thing but all day I am unable to claim my Daily Sign in reward.

    The screen just doesn't load anything.

    My Account ID:15337948
    Dear Leader
    Did you get any error message please? Thanks.

    Best Regards
    Betty

  3. #3
    Iron Member Contributor Level 1
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    I got same thing, i dont see any reward in my daily sign

  4. #4
    Universal Leader Contributor Level 10
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    Same here. Sign in reward. Pressed. Nothing.
    Server 70 - Guild: Onbu Black ID: 110029000
    Team Power - 1,100,000+

  5. #5
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    I get no error message at all. It just shows a blank screen.

    http://prntscr.com/6oqh5a

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by JuLeZ View Post
    I get no error message at all. It just shows a blank screen.

    http://prntscr.com/6oqh5a
    Dear Leader
    Sorry for the inconvenience. Please try uninstall and re-install the game and see if it works. Thanks.


    Best Regards
    Betty

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by ZantGX View Post
    Same here. Sign in reward. Pressed. Nothing.
    Dear Leader
    Sorry for the inconvenience. We've report the problem to our developers. And reinstalling the game could help fix the problem. Thanks.

    Best Regards
    Betty

  8. #8
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. We've report the problem to our developers. And reinstalling the game could help fix the problem. Thanks.

    Best Regards
    Betty
    That worked. I saw the disclaimer about missed rewards however this is not something I should have "missed" because it was an issue with the game client. Could you please credit the previous two day sign in rewards. At this rate I will not get the last two rewards.

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