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Thread: link device please!!

  1. #1
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    link device please!!

    Please help me!

    Old account: benal
    Id: 4372902
    Server: 29 warchief
    Level 64

    New account: benbenal
    Id: 15742641
    Server: 29 warchief
    Level 1

    Thank you!

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear leader
    I just informed our related colleague, and they will help you as soon as possible, please wait a little longer.

    Best Regards
    Betty

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Dear leader

    We have just bind your account with Google plus.

    Best Regards
    Betty

  4. #4
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    Same issue..please help to link

    IOS
    Old account : Mr.Luo
    Id : 16264064
    Level 38
    Server : 108 Lucius Glaber

    Android
    New acc : Tobby
    Id : 17445527
    Level 1
    Server : 116 Kieran sterrag

  5. #5
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    FYI, i cannot sign in same server due server 108 already full. If change the new server i'm worried about old data

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Mr.Luo View Post
    FYI, i cannot sign in same server due server 108 already full. If change the new server i'm worried about old data
    Dear Leader
    It only shows full but you can still get in and create a new account. A new account on the same server is needed for us to make the operation. Thanks.

    Best Regards
    Betty

  7. #7
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    Quote Originally Posted by Betty View Post
    Dear Leader
    It only shows full but you can still get in and create a new account. A new account on the same server is needed for us to make the operation. Thanks.

    Best Regards
    Betty
    Hi,
    Both of id is same server..
    Android
    Old id 17574130
    server 108 lucius glaber, name tobby, level 1

    Ios
    Name Mr.Luo, id 16264064
    Level 38, server 108 lucius glaber

  8. #8
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    Sorry, correction

    Android
    New id
    Id 17574130
    server 108 lucius glaber, name tobby, level 1

    Ios
    Old id
    Name Mr.Luo, id 16264064
    Level 38, server 108 lucius glaber

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Mr.Luo View Post
    Sorry, correction

    Android
    New id
    Id 17574130
    server 108 lucius glaber, name tobby, level 1

    Ios
    Old id
    Name Mr.Luo, id 16264064
    Level 38, server 108 lucius glaber
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  10. #10
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
    Hi, wrong link..what i want is Mr.luo lvl 38..can u help me to do it?

  11. #11
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Mr.Luo View Post
    Hi, wrong link..what i want is Mr.luo lvl 38..can u help me to do it?
    Dear Leader
    We just switched your accounts between iOS and Android. Mr.luo is on your Android device. Please try use the "Link a Device" feature to port Mr.luo to your iOS so that you can play it on both devices. Thanks.

    Best Regards
    Betty

  12. #12
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We just switched your accounts between iOS and Android. Mr.luo is on your Android device. Please try use the "Link a Device" feature to port Mr.luo to your iOS so that you can play it on both devices. Thanks.

    Best Regards
    Betty
    Hi betty,

    My case is both of device now is tobby lvl 1. Now i check still same, not yet change anything.
    Please help me to link both of device to Mr.Luo

    Thanks

  13. #13
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    Hi, guys! And first, thanks for this amazing game
    I began to play at Heroes Charge on my Ipad and i wasn't able to log with google+ . That wasn't a problem until i want to link my phone who works on Android who logs automatically on google+. Well, as you can imagine i've got my old account and a new account now so i wouldlike to bind them

    Old account : Ganelon lvl 39
    ID: 17039158 Server 113 Amun Sing

    New account : Ramgo lvl 1
    ID: 17968129 Server 113 Amun Sing

  14. #14
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Ganelon View Post
    Hi, guys! And first, thanks for this amazing game
    I began to play at Heroes Charge on my Ipad and i wasn't able to log with google+ . That wasn't a problem until i want to link my phone who works on Android who logs automatically on google+. Well, as you can imagine i've got my old account and a new account now so i wouldlike to bind them

    Old account : Ganelon lvl 39
    ID: 17039158 Server 113 Amun Sing

    New account : Ramgo lvl 1
    ID: 17968129 Server 113 Amun Sing
    Dear Leader
    You can use the "Link a Device" feature to share your Android account to iOS devices or vice versa. Thanks.

    Best Regards
    Betty

  15. #15
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    We've just sent in a message to our admin. Our admin will help you as soon as he can. Thanks.

    Best Regards
    Betty

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