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Thread: V1.9 Grand Arena Points Bug

  1. #1
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    V1.9 Grand Arena Points Bug

    hi betty, could u do a rollback for me or return my purchases via Grand Arena. I saw that suddenly when I claim my GA points and i had 2million over points. It came to me that it was a bug and i accidentally made several purchases losing a huge amount of over 20k points when the game restarted. Thanks.

    Server: 31 kron
    Id: 5017719

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Please list the items you bought with GA points accidentally. And then sell those items and let us know here and we will return the GA points to you. Thanks.

    Best Regards
    Betty

  3. #3
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    Armageddon axe x1
    Immortal flag x1
    Lucifer's wings x1
    Nether grudge x1
    Wind dagger x1
    Ancient rune x1
    Kylin blood x1

    I can't remember exactly how much but I have sold all these. Also take note i refresh the GA about 6x and thats about 220 GA points. Thanks.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Surreal View Post
    Armageddon axe x1
    Immortal flag x1
    Lucifer's wings x1
    Nether grudge x1
    Wind dagger x1
    Ancient rune x1
    Kylin blood x1

    I can't remember exactly how much but I have sold all these. Also take note i refresh the GA about 6x and thats about 220 GA points. Thanks.
    Dear Leader
    We've returned the GA points to you. Thanks.

    Best Regards
    Betty

  5. #5
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    Armageddon axe x1 no idea ard 8kish
    Immortal flag x1 8278
    Lucifer's wings x1 8938
    Nether grudge x1 6268
    Wind dagger x1 2868
    Ancient rune x1 2868
    Kylin blood x1 1868

    Total points: 31088

    Betty I only received 20k in return but sold all of the above. You can check the logs. I think you should return me an additional 10k points. Thanks.

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    You only had 21k GA points before buying those items. Thanks.

    Best Regards
    Betty



    1 2015-12-21 16:54:59 5017719 31 - Kron MailAttach MailID=361712375 21250 21260 10
    2 2015-12-21 16:54:51 5017719 31 - Kron 0 drawRankReward 21227 21250 23
    3 2015-12-21 16:17:21 5017719 31 - Kron 0 drawRankReward 21226 21227 1
    4 2015-12-21 16:14:32 5017719 31 - Kron 0 drawRankReward 21225 21226 1
    5 2015-12-21 16:12:13 5017719 31 - Kron 0 drawRankReward 21094 21225 131
    6 2015-12-21 12:20:56 5017719 31 - Kron 0 drawRankReward 21091 21094 3
    7 2015-12-21 12:15:00 5017719 31 - Kron 0 drawRankReward 21049 21091 42
    8 2015-12-21 10:59:51 5017719 31 - Kron MailAttach MailID=361627724 21039 21049 10
    9 2015-12-21 10:59:42 5017719 31 - Kron 0 drawRankReward 21002 21039 37
    10 2015-12-21 09:57:26 5017719 31 - Kron 0 drawRankReward 20999 21002 3
    11 2015-12-21 09:51:17 5017719 31 - Kron MailAttach MailID=361609880 20989 20999 10
    12 2015-12-21 09:51:11 5017719 31 - Kron 0 drawRankReward 20914 20989 75
    13 2015-12-21 07:52:45 5017719 31 - Kron 0 drawRankReward 20913 20914 1
    14 2015-12-21 07:50:37 5017719 31 - Kron 0 drawRankReward 20912 20913 1
    15 2015-12-21 07:48:28 5017719 31 - Kron 0 drawRankReward 20905 20912 7
    16 2015-12-21 07:37:20 5017719 31 - Kron 0 drawRankReward 20904 20905 1
    17 2015-12-21 07:33:43 5017719 31 - Kron 0 drawRankReward 20892 20904 12
    18 2015-12-21 07:13:37 5017719 31 - Kron 0 drawRankReward 20891 20892 1
    19 2015-12-21 07:11:30 5017719 31 - Kron 0 drawRankReward 20889 20891 2
    20 2015-12-21 07:07:08 5017719 31 - Kron 0 drawRankReward 20855 20889 34
    21 2015-12-21 06:12:46 5017719 31 - Kron 0 drawRankReward 20837 20855 18
    22 2015-12-21 06:12:42 5017719 31 - Kron MailAttach MailID=361576729 20827 20837 10
    23 2015-12-21 05:43:34 5017719 31 - Kron 0 drawRankReward 20730 20827 97
    24 2015-12-21 03:09:42 5017719 31 - Kron MailAttach MailID=361555326 20720 20730 10
    25 2015-12-21 03:09:31 5017719 31 - Kron 0 drawRankReward 20641 20720 79
    26 2015-12-21 01:04:18 5017719 31 - Kron 0 drawRankReward 20563 20641 78
    27 2015-12-20 15:15:37 5017719 31 - Kron 0 drawRankReward 20267 20289 22
    28 2015-12-20 14:36:36 5017719 31 - Kron 0 drawRankReward 20166 20267 101
    29 2015-12-20 11:46:57 5017719 31 - Kron 0 drawRankReward 20154 20166 12
    30 2015-12-20 08:57:13 5017719 31 - Kron 0 drawRankReward 20041 20062 21
    31 2015-12-20 08:22:19 5017719 31 - Kron 0 drawRankReward 20023 20041 18
    32 2015-12-20 07:51:38 5017719 31 - Kron 0 drawRankReward 20021 20023 2
    33 2015-12-20 07:46:41 5017719 31 - Kron 0 drawRankReward 20019 20021 2
    34 2015-12-20 07:40:36 5017719 31 - Kron 0 drawRankReward 20017 20019 2
    35 2015-12-20 07:36:52 5017719 31 - Kron 0 drawRankReward 19995 20017 22
    36 2015-12-20 06:59:46 5017719 31 - Kron 0 drawRankReward 19992 19995 3
    37 2015-12-20 06:54:08 5017719 31 - Kron 0 drawRankReward 19968 19992 24
    38 2015-12-20 06:10:46 5017719 31 - Kron 0 drawRankReward 19966 19968 2
    39 2015-12-20 06:06:36 5017719 31 - Kron 0 drawRankReward 19952 19966 14
    40 2015-12-20 05:41:48 5017719 31 - Kron 0 drawRankReward 19849 19952 103
    41 2015-12-20 05:41:45 5017719 31 - Kron MailAttach MailID=361328936 19839 19849 10
    42 2015-12-20 02:47:29 5017719 31 - Kron MailAttach MailID=361310488 19829 19839 10
    43 2015-12-20 02:47:10 5017719 31 - Kron 0 drawRankReward 19816 19829 13
    44 2015-12-20 02:25:56 5017719 31 - Kron 0 drawRankReward 19806 19816 10
    45 2015-12-20 02:08:25 5017719 31 - Kron 0 drawRankReward 19680 19806 126
    46 2015-12-19 14:00:53 5017719 31 - Kron 0 drawRankReward 19327 19337 10
    Last edited by Betty; 12-23-2015 at 08:57 AM.

  7. #7
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    That is why i said i cant remember what items i bought therefore i sold what i think i have bought. You said to sell them and to return the GA points accordingly, now i sold more than 21k worth of GA points so either reinstate back my items that i sold earlier or refund back the points accordingly?

  8. #8
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    Also u can check the log what I have sold earlier, what i posted i didnt make them up, i really sold them. Maybe return 1-2 orange items so that it is more fair to me?

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
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    Dear leader,
    Please note that we can be only helpful when the provided information is consistent with our game logs, hope you can understand this.
    Best regards,
    Betty

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