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Thread: Accidentally sold wrong Soul stones

  1. #1
    Gold Member Contributor Level 6
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    Accidentally sold wrong Soul stones

    Hi Betty and Admin Staff,

    Server: 58 - Corvus

    Character Name: {NMS} M_e_D
    VIP 15+

    Account ID: 9097428

    Estimate Time of Problem: 22 Mar / 2015 - 5:40am server time

    Problem Detail: I accidentally sold my ice mage soul stones for gold as I was in the process of exchanging other soul stones for soul coins. I'm wondering if you're able to get these back for me in exchange for the gold. Not sure if you're able to help, but as you can see from my current gold balance (40mil) I don't really need more gold.

    Thank you.

    Regards,
    Loyal Customer

  2. #2
    Bronze Member Contributor Level 4
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    Sorry to tell you but as far as i know that you can't get them back once they are sold.

  3. #3
    Prime Leader Contributor Level 11
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    They don't care lots of people do this they can't help everyone

  4. #4
    Iron Member Contributor Level 2
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    Quote Originally Posted by tonyvuknome View Post
    They don't care lots of people do this they can't help everyone
    Not everyone is vip 15 in the game. Just go for it and try. I did the exact same mistake and Betty told me to submit a ticket which i did. Awaiting their response now.

  5. #5
    Gold Member Contributor Level 6
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    I know it's my mistake, and if they can't fix it I'll have to live with it. However, since I continue to spend quite some money on this game, I figure it wouldn't hurt to ask.

  6. #6
    Gold Member Contributor Level 6
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    Accidently selling, equipping, enchanting, using or upgrading anything won't reimburse you, as these are not glitches or other malfunctions.

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by MeD View Post
    Hi Betty and Admin Staff,

    Server: 58 - Corvus

    Character Name: {NMS} M_e_D
    VIP 15+

    Account ID: 9097428

    Estimate Time of Problem: 22 Mar / 2015 - 5:40am server time

    Problem Detail: I accidentally sold my ice mage soul stones for gold as I was in the process of exchanging other soul stones for soul coins. I'm wondering if you're able to get these back for me in exchange for the gold. Not sure if you're able to help, but as you can see from my current gold balance (40mil) I don't really need more gold.

    Thank you.

    Regards,
    Loyal Customer
    Dear Leader
    We've helped returned the Soul Stones to you. Thanks.

    Best Regards
    Betty

  8. #8
    Platinum Member Contributor Level 8 Se7en Strife's Avatar
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've helped returned the Soul Stones to you. Thanks.

    Best Regards
    Betty
    Betty so nice :>
    Violent Resolution - #Everyone's An Enemy#

    ♏️Se7en

    s58 Corvus Nemesis Officer
    s54 Arrec [SG]Silent Leader

  9. #9
    Gold Member Contributor Level 6
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    Thank you so much for your assistance Betty and team.

  10. #10
    Gold Member Contributor Level 6
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    I did not expect that o-o.

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