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Thread: Dont get gems and arena point (gladiators coin) )when rank arena up !!!

  1. #1
    Iron Member Contributor Level 1
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    Dont get gems and arena point (gladiators coin) )when rank arena up !!!

    Dear admin !
    The highest rank i reached was 41. Last rank in arena is 72. When i go rank 34,i dont have gems or arena coins (gladiators coin) for arena rank up. I just have recieved 100.000 golds and 15 soul lightning when i can make 8xxx gems (Event activated March 16th - March 18th - 2015). Please check it and give me gems and aren
    a coins (gladiators coin)

    Char name: JavaDaniel™
    Server: 50 Rinn
    Level: 82
    Vip 12

    Thanks in advance !

  2. #2
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    What is the highest rank you have ever reached in arena?

  3. #3
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    highest rank i reached was 41. If i have already recieved rank in 31, i cant get event. Event said: i spend 8xxx gems and i have rewards in event

  4. #4
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    I have re-read the event, and I think you are seriously confused as to how it works. Wait for a mod, but don't expect them to do anything more than explain your confusion.

  5. #5
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    It's game error and i think mod can give me exactly what i could get.

  6. #6
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    Quote Originally Posted by demonevil View Post
    Dear admin !
    The highest rank i reached was 41. Last rank in arena is 72. When i go rank 34,i dont have gems or arena coins (gladiators coin) for arena rank up. I just have recieved 100.000 golds and 15 soul lightning when i can make 8xxx gems (Event activated March 16th - March 18th - 2015). Please check it and give me gems and aren
    a coins (gladiators coin)

    Char name: JavaDaniel™
    Server: 50 Rinn
    Level: 82
    Vip 12

    Thanks in advance !
    I do not understand why you even mentioned the event. It has nothing to do with arena. As for the gladiator coins, you only receive those at 21:00 (9pm) your local server time based on rank held at that time. As for not getting gems, did you see a pop-up window that stated you passed your old rank and see a gem amount that you were supposed to receive via mail? if not, then you did not pass your highest rank. if so, then that is the only error a mod would need to address.

  7. #7
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    I thought when i could break the highest rank arena,i recieved gladiator coins. So...avoid that. And gems? When i broke the highest rank,i must recieve gems. But i cant see pop-up window or anything else. I said my last hightest rank was 41, and last night,i broke it and came up rank 31. Check it and fix please

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by demonevil View Post
    Dear admin !
    The highest rank i reached was 41. Last rank in arena is 72. When i go rank 34,i dont have gems or arena coins (gladiators coin) for arena rank up. I just have recieved 100.000 golds and 15 soul lightning when i can make 8xxx gems (Event activated March 16th - March 18th - 2015). Please check it and give me gems and aren
    a coins (gladiators coin)

    Char name: JavaDaniel™
    Server: 50 Rinn
    Level: 82
    Vip 12

    Thanks in advance !
    Dear Leader
    We found that your best rank was 28, not 41. Thanks.

    Best Regards
    Betty

  9. #9
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We found that your best rank was 28, not 41. Thanks.

    Best Regards
    Betty
    Really? Can u show me when i go rank 28? Date? I cant still remmember when i go up 28?

    Thanks

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by demonevil View Post
    Really? Can u show me when i go rank 28? Date? I cant still remmember when i go up 28?

    Thanks
    Dear leader
    Sorry for this. There are no records for the date of rank.

    Best Regards
    Betty
    Last edited by Betty; 03-19-2015 at 05:44 AM.

  11. #11
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    Dear Betty !
    Ok. Just fine. Thanks for support

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