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Thread: Monthly card bought but gem didn't recieved

  1. #16
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty
    this is a screen shot for my account

    purches.jpgpurches.jpg

  2. #17
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader,
    Thank you for being patient with us. We will deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  3. #18
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple here. And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty
    Here my screenshot, I'm using Android

    Screenshot_2015-03-18-08-03-35.jpg

  4. #19
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by soilun View Post
    Here my screenshot, I'm using Android

    Screenshot_2015-03-18-08-03-35.jpg
    Dear soilun
    Can you take screen shot like the one that Tarekza sent, which contains item, price and date.

    Best Regards
    Betty

  5. #20
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    Quote Originally Posted by Betty View Post
    Dear soilun
    Can you take screen shot like the one that Tarekza sent, which contains item, price and date.

    Best Regards
    Betty
    Dear,
    Please check the screenshot. I'm in Vietnam so my currency is Vietnam Dong.
    Thanks
    Screenshot_2015-03-19-11-31-26.jpg

  6. #21
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by soilun View Post
    Dear,
    Please check the screenshot. I'm in Vietnam so my currency is Vietnam Dong.
    Thanks
    Screenshot_2015-03-19-11-31-26.jpg
    Dear leader,

    Sorry to bother you again, can you take a screen shot like this one?ss of payment.jpg

    Best Regards
    Betty

  7. #22
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    This screenshot only appear when i purchasing. Now I can only capture order history.

  8. #23
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    i have few other bought items which i didn't recieved posting them
    as m playing in two server
    Untitled111.jpg
    add this in
    Name : Styleon
    Acc id : 11691030

  9. #24
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    Name : Styleocean
    account ID :15644660
    Untitled11.jpg
    Untitled1111.jpg
    both monthly card in this same account

  10. #25
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by soilun View Post
    This screenshot only appear when i purchasing. Now I can only capture order history.
    Dear Leader
    It was also sent to your Gmail. Thanks.

    Best Regards
    Betty

  11. #26
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Styleon View Post
    i have few other bought items which i didn't recieved posting them
    as m playing in two server
    Untitled111.jpg
    add this in
    Name : Styleon
    Acc id : 11691030
    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  12. #27
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Styleon View Post
    Name : Styleocean
    account ID :15644660
    Untitled11.jpg
    Untitled1111.jpg
    both monthly card in this same account
    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  13. #28
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    Please deliver it asap as i have to w8 for stamina and I don't wanna

  14. #29
    Iron Member Contributor Level 2
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    i started in new server common its taking too long i want raid tickets and gem asap

  15. #30
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    Tripled charged

    image.jpg


    I was triple charged for 1 month card. Can I get one month card and a refund on the other 2 ? Thank you
    Account is : 13203969
    Name : itzkwayzz

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