Results 1 to 9 of 9

Thread: Free Stamina Claim Issue

  1. #1
    New Comers
    Join Date
    Mar 2015
    Posts
    2
    Rep Power
    6

    Free Stamina Claim Issue

    I cannot claim my free stamina, this is the second set today. I wish to correct this issue as I receive an error when trying to claim on both accounts. this happened at 12 PM for both accounts and at 6 PM.

    Server: 69 Rosandriil
    Name: Lulzwut
    Lvl: 61
    Account ID: 110028066
    Guild: Power

    Server: 88 Fiera
    Name: Campinchris
    Lvl: 48
    Account ID: 110049899
    Guild: The Ville
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	Untitled.jpg 
Views:	7 
Size:	20.6 KB 
ID:	4862  

  2. #2
    New Comers
    Join Date
    Mar 2015
    Posts
    2
    Rep Power
    6
    Since the Time of creating this thread I did receive the 6 PM Stamina on both accounts however I am still missing the 12 PM Stamina. This might be an issue due to my timezone being changed, if possible I would like it changed back to Eastern Standard Time. I was logging into my Android device which was not setup correctly for the time zone. Whatever you can do to correct this issue would be great. Thanks again I will be awaiting your reply.

  3. #3
    New Comers
    Join Date
    Feb 2015
    Posts
    3
    Rep Power
    6
    This is happening to me right now. It's 6PM and I can't redeem my free stamina. It keeps saying "Task submission failed".

  4. #4
    Silver Member Contributor Level 4
    Join Date
    Feb 2015
    Posts
    94
    Rep Power
    9
    Having same issue with 6pm

  5. #5
    New Comers Contributor Level 1
    Join Date
    Mar 2015
    Posts
    5
    Rep Power
    6
    It's because of the time change. You should be able to get it at 7.

  6. #6
    Silver Member Contributor Level 4
    Join Date
    Feb 2015
    Posts
    97
    Rep Power
    9
    Yeh It keep saying task failed for me so I never got mine.

  7. #7
    Iron Member Contributor Level 1
    Join Date
    Jan 2015
    Posts
    13
    Rep Power
    6
    I was never able to collect the 12PM one. Did anyone else have this issue?

  8. #8
    Platinum Member Contributor Level 8
    Join Date
    Oct 2014
    Posts
    564
    Rep Power
    24
    They sent out mail about this. You just need to wait 1 hour after the usual claim time for now.
    Level: 90 Server: 18 VIP: 13 Leader of Top Guild on Server/ All Heroes Power: 446,864

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by Campinchris View Post
    I cannot claim my free stamina, this is the second set today. I wish to correct this issue as I receive an error when trying to claim on both accounts. this happened at 12 PM for both accounts and at 6 PM.

    Server: 69 Rosandriil
    Name: Lulzwut
    Lvl: 61
    Account ID: 110028066
    Guild: Power

    Server: 88 Fiera
    Name: Campinchris
    Lvl: 48
    Account ID: 110049899
    Guild: The Ville
    Dear Leader
    Sorry for the inconvenience. The "Task submission failed" error message was caused by a Daylight Saving Time shift bug of our game. The server time was not synchronized with the game client time that caused the problem. Usually you will get the rewards in less than an hour. Thanks.


    Best Regards
    Betty

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •