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Thread: Device transfer issues

  1. #1
    Platinum Member Contributor Level 8
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    Unhappy Device transfer issues

    My game kept crashing on iPad 1st gen. Kept trying to play though. Became unbearable had to quit.
    Dropped level 51 VIP 2 account to start anew on wifey android phone. Got to level 31 but wanted the perks my level 2 had gotten me and had less time sharing phone. So when offered an iPhone, bought it thinking the game would transfer from original iPad to new iPhone. Long story short game center does not recognize my saves and I cannot play my original save on iPhone. I may have to stop playing if I can't resolve this soon. Please help

  2. #2
    Platinum Member Contributor Level 8
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    Will I get a response? Not sure if support has weekend hours. I have all account numbers and server info. As a daily player I feel like I am missing out as I cannot play as intended.

  3. #3
    Platinum Member Contributor Level 8
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    Original account info team lvl 51. 1st gen iPad
    Account ID: 10716208
    Server 70 Perrin
    Guild: I am here
    Guild ID: 110030047

    Second account android. team lvl 34
    Account ID: 13997043
    Server: 93 Octavia
    Guild: Anchoraway
    Guild ID: 110057537

    Newest (current account) iPhone 4
    Team lvl 1
    Account ID: 14548088
    Server 70 Perrin

    I would love to transfer original account with vip2 to my current iPhone account. Tried many times through game center only to be greeted with no save file found. I really enjoy game but am losing patience. Love to have my fallen dominion from account number 2(android) transferred as well.... For pain and suffering.
    Guild ID: 110030047

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader,
    Thank you for your report. We will verify this issue and make corrections once the issue is confirmed.

    Best Regards,
    Betty

  5. #5
    Platinum Member Contributor Level 8
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    Thank you for response. Hope not all said and done though. Really hope you maybe in process of fix because now my original vip2 account seems lost. It seems my new account team lvl 4 has overwritten the team lvl 51. I hope this is not permanent.

  6. #6
    Platinum Member Contributor Level 8
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    all fixed thanks. will miss fallen dominion though.

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