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Thread: Try this if you are unable to purchase gems

  1. #1
    Bronze Member Contributor Level 4
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    Try this if you are unable to purchase gems

    Quote Originally Posted by Hex View Post
    *Note: I found out how to buy gems with a different Apple ID!
    All you have to do is delete the game and re-install it on your new Apple ID

    Hey uCool,
    So today I decided to buy some gems and I got a message saying "The item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the app."
    Now I understand that I have to download this app through my new Apple ID, but is there a simpler way to do this...?
    I don't use my old Apple ID anymore that downloaded Heroes Charge. Do I have to delete my game and re-download it? Will this affect my game in any way (have to restart this game at level 1?"

    Details:
    Name: Hex
    Team Level: 73
    Account ID: 6503245

    Thank you uCool administrators
    Last edited by Betty; 03-05-2015 at 01:10 AM.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    We are sorry for the inconvenience that you have to use your old Apple ID to make the in-app purchase. Thanks.

    Best Regards
    Betty

  3. #3
    Bronze Member Contributor Level 4
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    *Note: I found out how to buy gems with a different Apple ID!
    All you have to do is delete the game and re-install it on your new Apple ID
    Betty, if you could please incorporate this to a 'Sticky' thread in case leaders are finding a solution!

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Hex View Post
    *Note: I found out how to buy gems with a different Apple ID!
    All you have to do is delete the game and re-install it on your new Apple ID
    Betty, if you could please incorporate this to a 'Sticky' thread in case leaders are finding a solution!
    Dear Leader
    Thank you for sharing the information.

    Best Regards
    Betty

  5. #5
    Prime Leader Contributor Level 11
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    Maybe i just add information on this

    FOR ANDROID
    U NEED TO DELETE ACCOUNT ON YOUR DEVICE 1ST
    AND USE 2ND ACCOUNT TO BUY GEMS

    no need reinstall the game

  6. #6
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    помогите хочу купить месячную карту они пишут запрос не выполнен попробуйте позже, что делать sergey-kol@mail.ru очень нужно

  7. #7
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    Hey Ucool,
    This morning I bought Vip point.Now I'm playing this game but I have't any VIP point.I think I may hack VIP point from other acc.
    So,how can I do?

  8. #8
    New Comers Contributor Level 1
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    Hey Ucool,
    This morning I bought Vip point.Now I'm playing this game but I have't any VIP point.I think I may hack VIP point from other acc.
    So,how can I do?

  9. #9
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    Payment Problem!

    Germ for playing

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