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Thread: Android to iOS lost account

  1. #1
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    Android to iOS lost account

    I lost my account because I traded in my galaxy phone today for an iphone. Iphone logs me in under itunes, so I cannot log in with my google ID.

    Google ID is scottmichelle74@gmail.com
    Account name (I think) Shabena on server #90 Tala, Team lvl 39 and VIP lvl 5.

    Dont want to start over, just started a few days ago and sunk enough money in, like 50.00 or so.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by shabena View Post
    I lost my account because I traded in my galaxy phone today for an iphone. Iphone logs me in under itunes, so I cannot log in with my google ID.

    Google ID is scottmichelle74@gmail.com
    Account name (I think) Shabena on server #90 Tala, Team lvl 39 and VIP lvl 5.

    Dont want to start over, just started a few days ago and sunk enough money in, like 50.00 or so.
    Dear Leader
    Please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.

    Old Account ID(Or Character/Server):

    New Account ID(Old Server):

    Best Regards
    Betty

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    server #90 Tala, Shabena lvl 39 team, vip 5.
    Old account signin scottmichelle74@gmail.com (I think)

    New account ID 140686694, name temp,lvl 1, iOS Account name mscott74
    Last edited by shabena; 03-02-2015 at 01:12 PM. Reason: Incorrect info

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    Did I not give the correct information? I still only see my lvl 1 team on my old server.

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    No helping -_-

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    I haven't gotten any progress on my issue yet. Think I'm gonna put in a suggestion because this seems very common. 😣

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by shabena View Post
    server #90 Tala, Shabena lvl 39 team, vip 5.
    Old account signin scottmichelle74@gmail.com (I think)

    New account ID 140686694, name temp,lvl 1, iOS Account name mscott74
    Dear Leader
    Our admin told me that your account has been linked to a Game Center and Googl+ account(Gamecenter ID: 102637040816758106909). Please confirm that you have logged in the right Game Center/Google+ account. You may need to reset your device if you are not able to load your old account on your new device. Thanks.


    Best Regards
    Betty

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    No, It still is not loading my account. Ive reset my phone completely twice now.

    Again my Account that is lost used google+ ID scottmichelle74@gmail.com team Nickname Shabena, Server 90 (Tala) Lvl 39 team and lvl 5 VIP.

    New account ID 140686694, name (temp) ,lvl 1, Gamecenter ID msklar2007@yahoo.com (Nickname) mscott74

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    There needs to be an easier fix for this. An actual game login or something more general FB. I see some people have their accounts linked to FB but I was only given the option for google + on my old phone, and now game center on this phone. I normally do not play these types of games (Phone apps). My husband tried to get me into Tyrant unleashed, this one drew me in, but the frustration is about to get it deleted permanently from my phone.

  10. #10
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    I DUG out my old Galaxy Tablet, and I can play my account on that, since it signs into google play.

  11. #11
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by shabena View Post
    No, It still is not loading my account. Ive reset my phone completely twice now.

    Again my Account that is lost used google+ ID scottmichelle74@gmail.com team Nickname Shabena, Server 90 (Tala) Lvl 39 team and lvl 5 VIP.

    New account ID 140686694, name (temp) ,lvl 1, Gamecenter ID msklar2007@yahoo.com (Nickname) mscott74
    Dear Leader
    Since Google doesn't disclose user emails to third party companies that we don't have players emails in our database. And here your G+ account linked to your main account. Please check if you are using this G+ account on your new device. Thanks.

    https://plus.google.com/u/0/102637040816758106909/posts

    Best Regards
    Betty

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