Since Heine got himself banned and I got some free time I thought I will take over the project. Credits goes to him for writing the first draft of this.
If anyone wants additions/changes to the FAQ, please post here and I'll add it in.
Lastly, if anyone thinks they can do a better job: They are welcome to take over.
I'm interested to learn about XX hero. Where do I go?
Heroes charge actually has a Wiki!.
I got this huge bunch of heroes and I don't know how to make a good team. Help!
Read this, this, then lastly this.
I want to know what is the difference in stats for X hero at Purple +1 and Purple +2. Where do I go?
A: You can try this guide
Grr I can't beat this Outland Portal Boss
Try here
I can't beat this Trial no matter what I do!
Trial levels 1-4 are generally quite easy. So if you are having trouble just be patient and upgrade your heroes. Help for Trials 5 and 6 can be found here
When I look at a hero profile I see he is front/mid/back, what does that mean?
It is the position of the hero, every hero have his role in ur team.
Front hero will usually be the tank, his job is to absorb dmg and keep ur team alive
Mid and back heroes are either dmg dealers or crowd control heroes and their job is to kill the enemy heroes.
What are the most important heroes I should prioritize farming?
Elite Stages- War Chief, Vengeance Spirit, Shadow Leaf, Chaplain (up to 4* Max). Start farming Soul Stones for Depth's Voice and Silencer when you have at least 4* for these heroes.
Crusade- Commando then Frost Mage and Mystic
Guild- Luna Guardian (if you get her from a chest), Arcane Sapper, Disease Bringer, Ninja Assassin
Arena- Old Curse, Death Knight (if you get him from a Chest), Drunken Master
Grand Arena- Death Mage, then either Iron Hoof, Fallen Dominion, Ember Blade or Cloud Walker depending on your needs.
You can also try reading this and this, and mist importantly, THIS.
What is a Cookie Cutter Team?
A cookie cutter team is a standard team that people use because it is both effective and cost effective. But generally perceived as boring, unoriginal and cliched. Generally there are 2 cookie cutter teams, they are:
Physical
Shadowleaf, Luna Guardian, Commando, Vengeance Spirit and either Drunken Master or Warchief
Magic
Mystic/Frost Mage/Death Mage/Old Curse and either Iron Hoof/Warchief/Vanguard Warrior
VW/EB(level 80+ only)
Vanguard Warrior/Ember Blade/Silencer + any 2 of the following: Machinist/Fallen Dominion/Phoenix/Frost Mage/Old Curse
Should I lvl up all my heroes?
No, you should focus your core heroes. Once your core heroes are fully leveled and equipped then you can start working on other heroes.
How do I get Soul Coins?
You need a hero that is 5* and with excess Soul Stones for that hero. Go to your inventory and press on the soulstone and you will get an option to exchange it at the rate of 1 SS to 100 Soul Coins.
CAUTION: Ensure that it is really displayed that you are exchanging the SS for Soul Coins! If it displays that you are trading it for gold STOP and check that you are doing it right.
What the heck are all those funny labels people add to their heroes?
Because everyone's heroes are upgraded and levelled differently, usually people will add some tags to describe their heroes, they are:
X* : Describes the number of stars their hero has
Either G/B/P/O and a number behind it, sometimes with a + sign: The promotion level of the hero; so for example a P4 or P+4 hero means that the hero is Purple + 4 promotion.
Something that looks like a fraction that is always /6: The number of gears equipped; at higher promotions the gears are rarer and so people will have bit and pieces missing here and there. Basically a 6/6 hero has all 6 gears equipped and a 5/6 hero is missing one piece of gear (usually the writer will state what it is).
Max Enchant(ed): All the hero's currently equipped gears and enchanted to the fullest
How many stars will a hero have when I summon it?
It depends on how many SS is needed to summon the hero:
1 star- 10 ss
2 star- 30 ss
3 star- 80 ss
How many Soul Stones do I need to evolve a hero?
1* to 2* -> 20 SS and 35K Gold
2* to 3* -> 50 SS and 120K Gold
3* to 4* -> 100 SS and 300K Gold
4* to 5* -> 150 SS and 800k Gold
What heroes can I get from chests?
Read this
I heard that the first free gold chest got a 100% chance to give u a 3 star hero, is it true?
Yes
How do stars effect heroes?
Stars increase a hero's stats. So a hero with 3* will have more Strength/Agility/Intelligence than a hero with 1* at the same level. Evolving is retroactive, so there is no difference between a hero that is levelled then evolved and a hero that is evolved to 5* before levelling
How do stats effect heroes?
Main stat is the main attribute of your hero (Strength/Agility/Intelligence)
HP = Strength * 18
Physical Attack Damage = (Main stat+Agility) * 0.4
Magic Attack Damage (Magic Power?) = Intelligence * 2.4
Physical Def (Armour?) = Strength/7 + Agility/14
Magic Def = Intelligence /10
Critical Rate = Agility/2.5
OR
1 Strength = 18 hp and 0.14 phy def
1 Agility = 0.4 phy atk, 0.07 phy def and 0.4 critical rate
1 Intelligence = 2.4 magic dmg and 0.1 magic resistance
Hp regen, energy regen, Magic critical rate is not related to any stat, you can only gain this from ur equipment.
Magic and phy critical dmg is = 200%
Taken from here
I remember there's a newer thread discussing this, if someone can give me the link I'll update this one
What is Promoting?
Promoting increases a hero's stats by absorbing the stats provided by currently equipped items into the hero's base stats, as a hero increases in rank they will also unlock new skills at every tier (blue, green, purple) that they reach
What is magic stone chest and where is it?
Magic stone chest is something only vip 11 and higher get
How much money it costs to get to vip 11?
About 500$ (not sure about that one)
Those new Magic Stone heroes are amazing! But I'm F2P so does that mean I can't ever get them?
The vip 11 heroes are exclusive about 2 months and then their Soul Stones are added to shops (crusade/arena/g.arena/guild)
Should I buy gems for the vip? If so how many?
Its up to u to decide, vip is very helpful if u can effort it, if u don’t want to spend a lot of money on the game getting to vip 4 will be enough, it will save a lot of time because u get some raid tickets every day(more then enough) and the raidx10 feature. Best value deal is the monthly card (2 monthly cards will get u to vip 4)
I'm F2P and proud of it! Where do I get gems
When you're F2P your gems will mainly come from:
Arena Rank (9pm local time daily)
Booty Cave (Digging and Raiding)
Sign in Reward
Occasional Quest completion rewards
What should I do with my gems
If you bought a lot of gems and plan to keep buying them, u should open 10 or maybe 20 gold chests at the start and then use the rest to buy stamina and reset elites
If u don’t plan to buy a lot of gems skip the gold chests and use them only for stamina and elite resets.
At higher levels, gems can also be used to buy gears from Godfather and Goblin Merchant.
I have too much Gold! What do I do with it.
Generally the best way to get rid of excess gold is to spend it all on 10x Bronze Chest openings. Do try to keep about 5 to 7 million on hand so you have enough to upgrade skills/enchant/promote/hire mercenaries.
What gears should I buy?
You should only buy gears for Gems/Arena Coins/Grand Arena Coins/Guild Coins, once you are past level 51 as most low level gears are really easy to obtain.
Generally you should consider to buy gears only when you are past level 70 and only gears/reels from the following list, but of course, only if you see yourself needing them. They are:
Bag of Holding
Moonglow
Kreln Horn
Yew Bolt Thrower
Gullak Aertahn
Staff of Rawlis
Rough Hewn Axe
Titan's Axe
Wizard's Hat
Silver Lance
*Generally if you are level 85+ its worth considering buying most of the P4 and above purple and/or orange gears as they are very costly to farm