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Thread: Monthly Card Problem

  1. #1
    New Comers
    Join Date
    Jan 2015
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    Monthly Card Problem

    Dear Ucool,

    Yesterday January 17,2015 i bought 2 monthly cards worth 5.89 USD. I did'nt recieve any kind of gem or vip as of today January 18, 2015 also that i did'nt recieve the 120 gems today please review my problem and here is my info. Thank you for your help

    My account id is 6315867

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  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,168
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    10
    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

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