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Thread: I did not receive gems

  1. #1

    Join Date
    Jan 2015
    Location
    Russia
    Posts
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    Angry I did not receive gems

    Server: 62

    Character Name: satte

    Account ID: 9620705

    Device(optional): iPad 3

    Estimate Time of Problem: I paid on 12.01.14 at about 17:35 UTC+3 Moscow

    Problem Detail: I did not receive gems

    I did not receive gems

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Dear Leader
    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple here(not the purchase history). And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

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