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Thread: did not recieve the gems i bought and the 120 daily gems for 30 days

  1. #1

    Join Date
    Jan 2015
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    did not recieve the gems i bought and the 120 daily gems for 30 days

    hi I just bought my monthly card and pile of gems total of 10$ but I did not receive the gems
    pls check !
    account ID 9767154
    name iloveshiqin

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Dear Leader
    Sorry for the inconvenience that our system missed your order. Please attach or link a screenshot of your iTunes Order Receipt email you received from Apple here(not the purchase history). And then we will manually confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

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