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Thread: Auto Crash issue in Chapter 13 first stage.

  1. #1

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    Exclamation Auto Crash issue in Chapter 13 first stage.

    Dear Mods,

    My account ID is 1563876, nickname AlanOng. Everytime I enter the first stage in chapter 13, 1/3, when the bug (the smaller size of Lord Of Caves, like a beetle) hit my hero, the game automatically crash and I'm moved to the main menu again. It was the first time Im clearing this stage.

    Server: 6 Machinist

    Character Name: AlanOng

    Account ID: 1563876

    Device(optional): Samsung Note 1

    Estimate Time of Problem: 1030hrs to 1115hrs

    Problem Detail: Auto crash when the beetle hit my heroes. (heroes I'm using is War Chief, Panda, Arcane Sapper, Shadow Shaman and Commando).

    Please rectify this error as I dont want to miss any opportunity during this 2x drop in the normal campaign.

    Thanks alot,
    AlanOng

  2. #2
    Silver Member Contributor Level 5 Mikasa's Avatar
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    Nov 2014
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    Japan
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    Did you already try to re-install the game? Make sure you connect Apple ID/ G+ before re-install.

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Sep 2014
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    Quote Originally Posted by AlanOng View Post
    Dear Mods,

    My account ID is 1563876, nickname AlanOng. Everytime I enter the first stage in chapter 13, 1/3, when the bug (the smaller size of Lord Of Caves, like a beetle) hit my hero, the game automatically crash and I'm moved to the main menu again. It was the first time Im clearing this stage.

    Server: 6 Machinist

    Character Name: AlanOng

    Account ID: 1563876

    Device(optional): Samsung Note 1

    Estimate Time of Problem: 1030hrs to 1115hrs

    Problem Detail: Auto crash when the beetle hit my heroes. (heroes I'm using is War Chief, Panda, Arcane Sapper, Shadow Shaman and Commando).

    Please rectify this error as I dont want to miss any opportunity during this 2x drop in the normal campaign.

    Thanks alot,
    AlanOng
    Dear Leader
    Please try re-install the game and see if it can fix the problem. At the meantime, we will ask our developers to see what went wrong. Thanks.

    Best Regards
    Betty

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