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Thread: i lost my Heroes charge account

  1. #31
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Since you are playing on server Magnus that please switch to the server and then give us the new Account ID and we can help retrieve your account by then. Thanks.

    Best Regards
    Betty
    Seems you or someone fixed it, i have it now.. thx alot <3 fastest support

  2. #32
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    Thank you very much the help,really appreciate it

  3. #33
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    Hey I also lost my account due to binding.

    Please help me get my account back. I was at level 61 and I misclicked the binder. Do not know my server number but my name was WhyteDevil and email was dpiedade83@gmail.com

  4. #34
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Whytedevil View Post
    Please help me get my account back. I was at level 61 and I misclicked the binder. Do not know my server number but my name was WhyteDevil and email was dpiedade83@gmail.com
    Dear Leader
    You are playing on server 100. Please switch to the server and then give us the new Account ID and we can help retrieve your account by then. Thanks.

    Best Regards
    Betty

  5. #35
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    Dear Amber
    i have lost my heroes charge VIP-5 account when i format my handphone.

    Nickname-ros
    Server-95
    VIP-5
    Lev-86
    Account ID- I dont remember the account ID。

  6. #36
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by hoong8818 View Post
    Dear Amber
    i have lost my heroes charge VIP-5 account when i format my handphone.

    Nickname-ros
    Server-95
    VIP-5
    Lev-86
    Account ID- I dont remember the account ID。
    Dear Leader
    Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.
    If it doesn't, please create a new account on your old server, and then give us the following information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
    Old Account ID(Or In-game name/Old Server):
    New Account ID(Old Server):

    Best Regards
    Betty

  7. #37
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    I've just got a new android and can't get my account up on it, my game name is mightyManc

    , lvl80, I'm a vip 11, my email address is email]dannyrimmer90@yahoo.co.uk[/email] .... please can you help me

  8. #38
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    I cant get my account up on my new android... game name is mighty Manc ... lvl80... vip 11. .. email address dannyrimmer90@yahoo.co.uk please can you help me

  9. #39
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    Hi my wife lost her lvl 74, VIP5 account on kronnak 101 (izabela) when her phone was dmged. She is missing the game so we tried to get it on tablet & couldnt. We followed your instructions above & have the lvl 1 ID on kronnak 101. : 20651185. Pls help x

  10. #40
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    helloooooplp

    Quote Originally Posted by Danny rimmer View Post
    I cant get my account up on my new android... game name is mighty Manc ... lvl80... vip 11. .. email address dannyrimmer90@yahoo.co.uk please can you help me
    Hellllooooooooo is any looking into this???????????

  11. #41
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Danny rimmer View Post
    I've just got a new android and can't get my account up on it, my game name is mightyManc

    , lvl80, I'm a vip 11, my email address is email]dannyrimmer90@yahoo.co.uk[/email] .... please can you help me
    Dear Leader
    You are playing on server 109. Please switch to the server and then give us the new Account ID and we can help retrieve your account by then. Thanks.

    Best Regards
    Betty

  12. #42
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by MagicSmith. View Post
    Hi my wife lost her lvl 74, VIP5 account on kronnak 101 (izabela) when her phone was dmged. She is missing the game so we tried to get it on tablet & couldnt. We followed your instructions above & have the lvl 1 ID on kronnak 101. : 20651185. Pls help x
    Dear Leader
    Please confirm that the spelling of your in-game name is correct. We couldn't find and in-game names that matches the name you provided. Thanks.

    Best Regards
    Betty

  13. #43
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    Quote Originally Posted by Betty View Post
    Dear Leader
    You are playing on server 109. Please switch to the server and then give us the new Account ID and we can help retrieve your account by then. Thanks.

    Best Regards
    Betty
    Thank you betty the I'd is 20665358

  14. #44
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Danny rimmer View Post
    Thank you betty the I'd is 20665358
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  15. #45
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    Hello...I broke my phone and cannot retrieve my old game. Not sure what server I was on, but I was level 68, VIP 5, and name was UKtiltheDay. Help plz!!

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