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Thread: cant log in

  1. #1

    cant log in

    i get only a partial load screen. about 31%, is the same as last time when we had to change our page we log in with, it does this on ie, mozilla, and fire fox, anyone have a solution?

  2. #2

    Join Date
    Feb 2014
    Posts
    1
    Rep Power
    6

    same here

    I have the same issue. Can log in on no browser. Help??????

  3. #3

    Join Date
    Jan 2015
    Posts
    1
    Rep Power
    5

    icant log in

    I can't log in and play 2 days now you can check please.

  4. #4
    me too, loads to 99% then hangs forever. completely stuck!!

  5. #5
    New Comers
    Join Date
    May 2015
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    5
    My game loads fully, and then it starts to load again, it just wont starr the game plz fix this plzz. I have spent more than 3 months on this game.

  6. #6
    New Comers
    Join Date
    May 2015
    Posts
    2
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    5
    I just updated the game (the 10.05 update) and now I cant log in. Ucool logo apear for about 10 sec and then game crushes. Im playing on an IOS device. I have allready restart the device. Any ideas.

  7. #7
    New Comers Contributor Level 1
    Join Date
    Apr 2015
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    6
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    5
    can anyone in here help me.please ? i have a problem with my GMT,i cant claim my stamina at 1 am and 4am,thats very impossible to me,where i can talk to ucool agent for this problem?for chance my GMT to 8+

  8. #8
    New Comers
    Join Date
    Jun 2015
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    5

    Can't log in

    Today, after some lags, I can't log in. Connecting going 100%, then me kick from game. I restart my iPhone, do ewrething, but nothing helped. Sends.

  9. #9
    New Comers
    Join Date
    Jun 2015
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    2
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    5
    All is ok. I reboot wi-fi on my iPhone.

  10. #10
    New Comers
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    Jul 2015
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    help does not update the game to first download the patch file and then download the patch during preryvaetsya writes to try again? I reinstalled the game did not help that do help

  11. #11
    Iron Member Contributor Level 1
    Join Date
    Jul 2015
    Posts
    5
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    My heroes charge doesn't work? It wont kiss or anything it just shows the baggrund of cleric and swordsmaster and that's it nothing happens?

  12. #12
    New Comers
    Join Date
    Aug 2015
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    4
    Will not go past update part of load screen been Like that for past 2 days have cleared cache changed nothing cleared data changed nothing Uninstall and re dl changed nothing did everything I know to do
    Error msg of FAILED TO UPDATE THE GAME RETRY NOW? (7)
    Last edited by droxx; 08-27-2015 at 03:26 PM. Reason: additional information

  13. #13
    New Comers
    Join Date
    Aug 2015
    Location
    Australia
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    4
    My turn, been unable to log in for the past 2 days now.
    APP initiates update, then freezes with "the current version is up to date" message (version 1.9.0.33) Samsung S4 (HD version of game if that matters)

  14. #14
    New Comers
    Join Date
    Oct 2015
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    4
    Is there anyanswer from support?

  15. #15
    New Comers
    Join Date
    Dec 2015
    Posts
    1
    Rep Power
    4
    Can't get my game to load!! It starts downloading new update and says failed!! What do I do?!!

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