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Thread: Lost old account proccess

  1. #1
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    Lost old account proccess

    i got a new android phone and when i entered gmail its didnt gave me to choose between new or old char .
    Old Account ID(Or Character/Server): server 34 (got on 43 and 45 too in the same gmail) i dont so remember the name kennypachi , in clan - israel . in 43 the name is artik i think .
    New Account ID(Old Server): server 34 is the new and 51 ....
    help pls.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Artik View Post
    i got a new android phone and when i entered gmail its didnt gave me to choose between new or old char .
    Old Account ID(Or Character/Server): server 34 (got on 43 and 45 too in the same gmail) i dont so remember the name kennypachi , in clan - israel . in 43 the name is artik i think .
    New Account ID(Old Server): server 34 is the new and 51 ....
    help pls.
    Dear Leader
    Please give us the new account's id to help retrieve your old account. And you have 2 old accounts, is that right? Thanks.

    Best Regards
    Betty

  3. #3
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    replay

    Quote Originally Posted by Betty View Post
    Dear Leader
    Please give us the new account's id to help retrieve your old account. And you have 2 old accounts, is that right? Thanks.

    Best Regards
    Betty
    if you mean 2 old accounts by
    one in server x and one in server so i got 3 .
    server 34 . 43 . 45 i think .
    if mean the other way - how many i created with this gmail .
    so
    at first i opened an account that in server 34 (the first one)
    then i started the new one when i got a new phone . (his lvl 1)
    then i tried in my fathers phone to try to get my account back but it gave me the lvl 1 .
    i may have 2 old accounts i dont remember.
    new acc ID : 7913565

  4. #4
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    help

    Quote Originally Posted by Betty View Post
    Dear Leader
    Please give us the new account's id to help retrieve your old account. And you have 2 old accounts, is that right? Thanks.

    Best Regards
    Betty
    help me i writed that what i know ^^

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. I will submit your information to the Admin and he will help restore your account as soon as possible. Thanks.

    Best Regards
    Betty

  6. #6
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. I will submit your information to the Admin and he will help restore your account as soon as possible. Thanks.

    Best Regards
    Betty
    do you mind to look at my thread ?
    at least let me know if it's possible or not
    http://forum.ucool.com/showthread.ph...trieve-account

    thanks in advance

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by ellvisca View Post
    do you mind to look at my thread ?
    at least let me know if it's possible or not
    http://forum.ucool.com/showthread.ph...trieve-account

    thanks in advance

    Dear Leader
    Please send an in-game ticket and ask our admins for more information. It's the admins who help re-link accounts. Thanks.

    Best Regards
    Betty

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