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Thread: Account log-in issue with google+

  1. #1
    Iron Member Contributor Level 1
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    Dec 2014
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    Account log-in issue with google+

    I have been playing for a few days and have purchased the monthly card. My account name is Seph and my ID is 7070560. I wanted to log in on another device and unfortunately my google+ account sephshomaru@gmail.com was linked to a level 1 account. I want to link my 707560 account with sepshomaru@gmail.com instead so I can play on other devices or if I lose my device I won't lose my game save.

    Thank you

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Sep 2014
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    Dear Leader
    Please use the lv1 account device to start a new account on your old server and give us the new account id. We will help re-link your Google account to your main Heroes Charge account. Thanks.

    Best Regards
    Betty

  3. #3
    Iron Member Contributor Level 1
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    Dec 2014
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    I made a new character on my level 1 account on server 47 with the ID 7347646 and name TempName.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Sep 2014
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    Dear Leader
    Thank you for being patient with us. I will submit your information to the Admin and he will help restore your account as soon as possible. Thanks.

    Best Regards
    Betty

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