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Thread: Purchased issue, vip status and gems not credited

  1. #1
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    Purchased issue, vip status and gems not credited

    ........................................

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Really sorry for the inconvenience that our system may have missed your orders. Please provide the receipt email picture of your December 22nd's order. We will confirm and deliver your first order as soon as possible. And will deliver your second order when we get the receipt picture. Thanks.

    Best Regards
    Betty

  3. #3
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    just I have not received the email confirmation of delivery but we just see in the picture the order number and I'd be at least book on the order of 20 pending receipt email of 22 that puts a normal time to get

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    ....................................

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader,
    Thank you for being patient with us. We will deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  6. #6
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    ....................................

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  8. #8
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    Ok i wait

  9. #9
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    how long this operation ?

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    My colleague asked that if you got charge 2 times again. But I don't know if he delivered one of both to you or not. Thanks.

    Best Regards
    Betty

  11. #11
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    No I have not received yet

  12. #12
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Fruz View Post
    No I have not received yet
    Dear Leader
    Were you got charged twice this time please? Thanks.

    Best Regards
    Betty

  13. #13
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    no I do two a purchase on iPad not pass and one on the iPhone that has run so I lost 89.99

  14. #14
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader,
    Thank you for being patient with us. We will deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

  15. #15
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Our system shows that the order had been delivered. Thanks.

    Best Regards
    Betty


    Package: Mass of Gems (10404)
    Gems: 8200 Gems
    Pay Type: Apple IAP
    Order Money: $99.99
    Pay Money: $99.99
    Order Number: AF2FF4F8D3BCC435
    Transaction ID: 730000051201920
    Order IP:
    Order server: 45 - Solak
    Order Date: 2014-12-28 07:15:19
    Pay Date: 2014-12-28 07:15:47
    Delivery Date: 2014-12-28 07:15:47
    Payment Status: successful
    Delivery State: successful

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