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Thread: Monthly card purchased issue, vip status and gems not credited

  1. #1

    Join Date
    Dec 2014
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    Monthly card purchased issue, vip status and gems not credited

    Hi!
    I have bought 120 montly card, but no vip status and cant claim 120 gems, just 300 of it.

    PlayerID: 7201804
    ServerID: 51
    PlayerName: Zebeelz

    Order number or Transaction ID : 12999763169054705758.1321741217477501
    Order date: Dec 22, 2014 4:53:56 PM WIB

    Screenshot_2014-12-22-17-04-46.jpg

    Pic link : https://lh5.googleusercontent.com/hn...lPQ=w1342-h561

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
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    Quote Originally Posted by vikiardi View Post
    Hi!
    I have bought 120 montly card, but no vip status and cant claim 120 gems, just 300 of it.

    PlayerID: 7201804
    ServerID: 51
    PlayerName: Zebeelz

    Order number or Transaction ID : 12999763169054705758.1321741217477501
    Order date: Dec 22, 2014 4:53:56 PM WIB

    Screenshot_2014-12-22-17-04-46.jpg

    Pic link : https://lh5.googleusercontent.com/hn...lPQ=w1342-h561
    Dear Leader
    Would you please attach a bigger picture please? I don't have permission to access the link. Thanks.

    Best Regards
    Betty

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