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Thread: Duplicate Charges

  1. #1
    New Comers
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    Dec 2022
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    Duplicate Charges

    I started playing on a new server and wanted to buy some things.

    Unfortunately I have been charge twice for some of the items. These where all on the 9th of December 2022.

    09-12-2022 - Annual Card - Invoice MSSS93BKTQ
    09-12-2022 - Annual Card - Invoice MSSS93BX3X
    09-12-2022 - Advanced Stamina Privilege - Invoice MSSS93BMW7
    09-12-2022 - Advanced Stamina Privilege - Invoice MSSS93D0M1
    09-12-2022 - Advanced Stamina Privilege - Invoice MSSS93D97M
    09-12-2022 - Almighty Soul Stone Privilege - Invoice MSSS93BQ18
    09-12-2022 - Almighty Soul Stone Privilege - Invoice MSSS93D19D

    UserId=43856408
    Server=417
    Player Name=Hamlet

    I emailed Ucool who said contact Apple. Apple said they can't refund. How is it fair to be charged multiple times but receive the item once?
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  2. #2
    New Comers
    Join Date
    Dec 2022
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