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Thread: No monthly card recived after payment

  1. #1

    Join Date
    Dec 2014
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    No monthly card recived after payment

    I bought monthly card and i do not recived ... all ppl have that problem , why you dont' do something about that i pay for nothing ... srry for my bad english .. what i must to do to recive that monthly card ?

  2. #2

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    Dec 2014
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    Only steal money to all people ... and ppl really like to play this game

  3. #3

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    Dec 2014
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    Done! Close thread thank you support

  4. #4
    Diamond Member Contributor Level 9 Allen's Avatar
    Join Date
    Nov 2013
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    Dear Leader,
    Please accept our sincere apology for any inconvenience caused by this issue.

    In this case can you help us by providing the screen shot of the one you didn't get credit for? Please be note that we actually need a receipt and confirmation email from iTunes store/Googleplay, not a simple payment history. Sorry if our requirement made you feel uncomfortable, it's actually a responsible confirmation.
    We appreciate your cooperation and patience in this matter.

    Thank you for playing Heroes Charge.
    Best Regards
    Allen

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