Monthly card not recieved!

[mrlanhvai]

Monthly card not recieved!

And my money is minus double times
---------DO NOT DELETE---------
Local Time: 2014-12-11 10:55:20 CH
Time Stamp: 1418313320
Game: Heroes Charge
Version: 1.5.0.218
PlayerID:
ServerID: 14
PlayerName: Tuanhero.vn
Category: Billing Issue
Language: en
Device Type: iPhone
OS Version: 8
PaymentState: Method:appleIAP_WebIPN TorderId:46DED171604EC4AA ErrorCode:ERROR_PAY_VERIFY_RECEIPT_PRODUCT_ID state:60
Payment:
PaymentLog: ay purchased
2014-12-11 22:5:11 - 87A61B656F26C1BC pin ok
2014-12-11 22:6:46 - 46DED171604EC4AA request ok
2014-12-11 22:6:46 - 46DED171604EC4AA pay purchasing
2014-12-11 22:7:3 - 46DED171604EC4AA pay purchased
2014-12-11 22:7:6 - 46DED171604EC4AA pin ok

-------------------------------


Sent from my iPhone

[mrlanhvai]

image.jpg
I give you my image

[Betty]

Dear Leader
Sorry for the inconvenience. Please take a screenshot of the receipt email sent from iTunes. Our admin told us that they need the receipt to confirm orders. Thanks.

Best Regards
Betty

[mrlanhvai]

Dear Leader
Sorry for the inconvenience. Please take a screenshot of the receipt email sent from iTunes. Our admin told us that they need the receipt to confirm orders. Thanks.

Best Regards
Betty

Thank you, Check for me pls, my money is minus double times. But i have not recieved Monthly card. and now i am Vip 0

apple.jpg

thank again

[Allen]

Dear Leader,
This is sent as a courtesy to inform you that we have just credited the gems to your account already. Please check your account to confirm this. We are sorry for this inconvenience and thank you for your great patience all the way.
Best Regards,
Allen

[смерть]

Hi.

I want to buy a monthly card. but there is an error on the server. Help plz

---------DO NOT DELETE---------
UTC Time: 13 Dec 2014 07:18:38 GMT
Game: Heroes Charge
Version: 1.5.1.81
App Version: 1.5.1
Obb Version: 34
PlayerID: 6197944
ServerID: 43
PlayerName: смерть
Category: Billing Issue
Language: EN
Device Type: SM-G900F - klte - samsung
OS Version: KOT49H.G900FXXU1ANI3 SDK 19