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Thread: no gem recieved after payment!

  1. #1
    Bronze Member Contributor Level 4
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    no gem recieved after payment!

    bug gem.jpg

    can u check my id..
    ID:1139173
    IGN:傳說のCL
    Server: 3 (Emberstar)

  2. #2
    Bronze Member Contributor Level 4
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    upppp.....

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader,
    Really sorry for the inconvenience. Could you attach the screenshot of the Order Receipt email you received from iTunes here please? We will confirm and deliver your order as soon as possible once we have your order information.

    Best Regards
    Betty

  4. #4
    Bronze Member Contributor Level 4
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    receipt.jpg
    Quote Originally Posted by Betty View Post
    Dear Leader,
    Really sorry for the inconvenience. Could you attach the screenshot of the Order Receipt email you received from iTunes here please? We will confirm and deliver your order as soon as possible once we have your order information.

    Best Regards
    Betty
    this is the email i got from apple...

  5. #5
    Diamond Member Contributor Level 9 Allen's Avatar
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    Quote Originally Posted by regiedunhil View Post
    receipt.jpg

    this is the email i got from apple...
    Dear Leader,
    This is sent as a courtesy to inform you that we have just credited the gems to your account already. Please check your account to confirm this. We are sorry for this inconvenience and thank you for your great patience all the way.
    Best Regards,
    Allen

  6. #6
    Bronze Member Contributor Level 4
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    Quote Originally Posted by Allen View Post
    Dear Leader,
    This is sent as a courtesy to inform you that we have just credited the gems to your account already. Please check your account to confirm this. We are sorry for this inconvenience and thank you for your great patience all the way.
    Best Regards,
    Allen
    thanks.. the diamond has been delivered..

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