Results 1 to 4 of 4

Thread: Cannot get gems

  1. #1

    Join Date
    Dec 2014
    Posts
    2
    Rep Power
    5

    Exclamation Cannot get gems

    I bought 2 bronze package of gems $19.99 ( on Sunday on the server 31 (Kron), 1 from my itunes gift card and another time on my credit card. It both go through but i didnt get any gems yet.
    Name: Ares Doom
    Account ID: 4577518
    Team LV: 57
    Guild ID: 43409
    Guild: Ascendancy

    IMG_0008.jpg

    IMG_0009.jpg

    Please check & give my the gems.
    Thank you
    Attached Images Attached Images
    Last edited by aresdoom; 12-08-2014 at 06:55 PM.

  2. #2
    Diamond Member Contributor Level 9 Allen's Avatar
    Join Date
    Nov 2013
    Posts
    772
    Rep Power
    31
    Dear Leader,
    Please accept our sincere apology for any inconvenience caused by this issue.
    The above 2 screenshots you gave share the same order number, please double-check them and send us the other one here. Thanks for your help!
    Best Regards
    Allen

  3. #3

    Join Date
    Dec 2014
    Posts
    2
    Rep Power
    5
    Ember fixed my delivery yesterday already. Thank you very much for your assistance

  4. #4
    Diamond Member Contributor Level 9 Allen's Avatar
    Join Date
    Nov 2013
    Posts
    772
    Rep Power
    31
    Quote Originally Posted by aresdoom View Post
    Ember fixed my delivery yesterday already. Thank you very much for your assistance
    Dear Leader,
    Glad to know that! You are welcome!
    Have a nice day!
    Allen

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •