Cannot get gems
I bought 2 bronze package of gems $19.99 ( on Sunday on the server 31 (Kron), 1 from my itunes gift card and another time on my credit card. It both go through but i didnt get any gems yet.
Name: Ares Doom
Account ID: 4577518
Team LV: 57
Guild ID: 43409
Guild: Ascendancy
IMG_0008.jpg
IMG_0009.jpg
Please check & give my the gems.
Thank you
Last edited by aresdoom; 12-08-2014 at 07:55 PM.
Dear Leader,
Please accept our sincere apology for any inconvenience caused by this issue.
The above 2 screenshots you gave share the same order number, please double-check them and send us the other one here. Thanks for your help!
Best Regards
Allen
Ember fixed my delivery yesterday already. Thank you very much for your assistance
Dear Leader,Originally Posted by aresdoom
Glad to know that! You are welcome!
Have a nice day!
Allen
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