I cannot sync Heroes Charge in Game Center

[Blak]

I logged in Game Center, but it says I "Never Played" Heroes Charge. I want to "Link A Device" but HC says that I must log in Game Center first although I already logged in. It's really annoying. I cannot do anything but wait with my new device. I don't want to abandon my old lvl.44 account and really don't want to play with lvl.1 account again. Please fix it ASAP

If you can't find any instant solution, please transfer data from my old account to new account.

Old Account (iOS)
Nickname : Blak
Team Level : 44
Server Name : Vaastro (34)
Account ID : 4954203
Game Center ID : wjsalsgud0@nate.com (If you can sync my data in Game Center, I hope you do that for me)

New Account (Android)
Nickname : Secon
Team Level : 1
Server Name : Vaastro (34)
Account ID : 6346084

[Betty]

Dear Leader
Sorry for the inconvenience. And we are not able to re-link cross-platform accounts in our support system. We will fix the problem as soon as we can.

Best Regards
Betty

[Blak]

Dear Leader
Sorry for the inconvenience. And we are not able to re-link cross-platform accounts in our support system. We will fix the problem as soon as we can.

Best Regards
Betty

If you can't do that, i hope you link my data with my iOS GameCenter ID. then i will change device by myself. Because of GameCenter "Never Played" error, I can't do anything with my new phone!

[Betty]

If you can't do that, i hope you link my data with my iOS GameCenter ID. then i will change device by myself. Because of GameCenter "Never Played" error, I can't do anything with my new phone!

Dear Leader
Usually your game will automatically link to Game Center when you run the game after logging the Game Center. And your Game Center account is invisible to us until one of your accounts is linked to it. We can help re-link your account if your accounts you don't want linked to Game Center. Thanks.

Best Regards
Betty

[Blak]

Dear Leader
Usually your game will automatically link to Game Center when you run the game after logging the Game Center. And your Game Center account is invisible to us until one of your accounts is linked to it. We can help re-link your account if your accounts you don't want linked to Game Center. Thanks.

Best Regards
Betty

Then if I link my new account to my GameCenter ID, you will be able to see my GC ID, so you can re-link my old account to GameCenter. Is it right?

[Betty]

Then if I link my new account to my GameCenter ID, you will be able to see my GC ID, so you can re-link my old account to GameCenter. Is it right?

Dear Leader
If you link your new account to your Game Center ID. We can help re-link your old account to your Game Center ID so that you can use the "Link a Device" feature. Thanks.

Best Regards
Betty

[Azziti]

I have the same problem. I have to transfer my gaming data from my ipod to my iphone.
Actually GC on my ipod shows "never played" for every game i've played.
How can i link my old account to the new account of my GC ID?

[saulusrobby]

dear betty
i have same problem with blak. can u fix this up for me

[Betty]

dear betty
i have same problem with blak. can u fix this up for me

Dear Leader
Please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
Old Account ID (Or Character/Server):
New Account ID(Same Old Server):

Best Regards
Betty

[AlexH]

Hello, I cannot retrieve my old HC account from my iPod onto my new iPhone. I have signed in with my old gamecenter, yet my old account did not transfer to my new device. I would appreciate it if you could help me to retrieve it. Thanks.

[Betty]

Hello, I cannot retrieve my old HC account from my iPod onto my new iPhone. I have signed in with my old gamecenter, yet my old account did not transfer to my new device. I would appreciate it if you could help me to retrieve it. Thanks.

Dear Leader
Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.
If it doesn't, please create a new account on your old server, and then give us the following information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
Old Account ID(Or In-game name/Old Server):
New Account ID(Old Server):

Best Regards
Betty

[AlexH]

Dear Leader
Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.
If it doesn't, please create a new account on your old server, and then give us the following information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
Old Account ID(Or In-game name/Old Server):
New Account ID(Old Server):

Best Regards
Betty

Dear Betty,
I tried logging in my gamecenter and switching servers but it did not work.
So here is my old account ID: 11895538
And here is the new account: 22721246

[Betty]

Dear Betty,
I tried logging in my gamecenter and switching servers but it did not work.
So here is my old account ID: 11895538
And here is the new account: 22721246

Dear Leader
We've re-linked your account now. You should be able to play your main account again. Thanks.

Best Regards
Betty

[therats]

I am having the same problem. Old account: therats server 68 lodot.

New account: nickname. Account ID 23609850, switched to server 68

[Betty]

I am having the same problem. Old account: therats server 68 lodot.

New account: nickname. Account ID 23609850, switched to server 68

Dear Leader
We've re-linked your account now. You should be able to play your main account again. Thanks.

Best Regards
Betty