Purchased Iron Case of Gems One Time Offer, but did not receive.

[veruca]

Hi, I didn't receive my item

Thank you.
You've made a purchase from uCool Ltd on Google Play.

Order number: 12999763169054705758.1326097095966243
Order date: Dec 6, 2014 12:07:32 PM WIB

[Allen]

Dear Leader,

Could you tell me your account id? Thank you!
Best Regards
Allen

[veruca]

Dear Leader,

Could you tell me your account id? Thank you!
Best Regards
Allen

Account ID: 6116855

[Allen]

So this shoud be the one you referred:

ID User Info Payment Order Number Time Status
3026884
User Account:
User Status: Enabled
Account ID: 4411098 View
User ID: 6116855 View
Package: Iron Case of Gems (10510)
Gems: 1300 Gems
Pay Type: Google IAP (7)
Order Money: $9.99
Pay Money: $9.99
Order Number: 235ECF92F45D169B
Transaction ID:
Order IP: 103.227.147.253 (ID)
Order server: 42 - Nedan
Order Date: 2014-12-06 00:07:15
Pay Date: 0000-00-00 00:00:00
Delivery Date:
Payment Status: unpaid


In this case can you help us by providing the recipt of it? Please be note that we actually need a receipt and confirmation email from Google Play market, not a simple payment history. Sorry if our requirement made you feel uncomfortable, it's actually a responsible confirmation.
We appreciate your cooperation and patience in this matter.

[veruca]

So this shoud be the one you referred:

ID User Info Payment Order Number Time Status
3026884
User Account:
User Status: Enabled
Account ID: 4411098 View
User ID: 6116855 View
Package: Iron Case of Gems (10510)
Gems: 1300 Gems
Pay Type: Google IAP (7)
Order Money: $9.99
Pay Money: $9.99
Order Number: 235ECF92F45D169B
Transaction ID:
Order IP: 103.227.147.253 (ID)
Order server: 42 - Nedan
Order Date: 2014-12-06 00:07:15
Pay Date: 0000-00-00 00:00:00
Delivery Date:
Payment Status: unpaid


In this case can you help us by providing the recipt of it? Please be note that we actually need a receipt and confirmation email from Google Play market, not a simple payment history. Sorry if our requirement made you feel uncomfortable, it's actually a responsible confirmation.
We appreciate your cooperation and patience in this matter.

Below is the order receipt i got from my email and I check my google wallet it turns out in pending status.
How to make my payment status change?

[veruca]

Is it safe if I try to purchase again since the item is one time offer?