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Thread: New phone and heroes charge

  1. #16
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by bafti View Post
    old AC ID:9267345 and new AC ID:23886807



    ty!
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  2. #17
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    Hello. I have a problem. I had an account nickname (c) obmoroki. Level - 91. VIP 3 (maybe 2) Guild - commintern. The server id and does not remember. This character was not tied to a post. Help me please.

  3. #18
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by obmoroki View Post
    Hello. I have a problem. I had an account nickname (c) obmoroki. Level - 91. VIP 3 (maybe 2) Guild - commintern. The server id and does not remember. This character was not tied to a post. Help me please.
    Dear Leader
    You were playing on server 145. Please create a new account on the server and give us the new account id. And then we can help retrieve your account. Thanks.

    Best Regards
    Betty

  4. #19
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    Quote Originally Posted by Betty View Post
    Dear Leader
    You were playing on server 145. Please create a new account on the server and give us the new account id. And then we can help retrieve your account. Thanks.

    Best Regards
    Betty
    Thanks for the quick response. My new id 24794703

  5. #20
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by obmoroki View Post
    Thanks for the quick response. My new id 24794703
    Dear Leader
    Our admin told me that your account had been re-linked once earlier. Please try again and let us know if you are still not able to log in your account. Thanks.

    Best Regards
    Betty

  6. #21
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    Hi betty
    I'm went into trouble n really need your help pls..
    My phone just crash,so i hv to start over.. i was in server 99 kilrai id (forgot)) name:mulesugest level 93
    My new id are 25999617

    Thank you very much

  7. #22
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    Hi betty
    I'm went into trouble n really need your help pls..
    My phone just crash,so i hv to start over from lvl 1..omg.. i desperate..i was in server 99 kilrai id (forgot)) name:mulesugest level 93 guild nemesis
    My new id are 25999617

    Thank you very much

  8. #23
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    Hi Betty,

    My account ID is 19697065

    My main account is on my google phone. I have previously link to a apple device which belongs to my brother, so I am unable to link to my new Ipad.
    My brother IOS account is ngcmivan@gmail.com
    I have just created a new IOS account which belongs to me: junming83@gmail.com
    Can help me transfer my account from ngcmivan@gmail.com to junming83@gmail.com?

    Thank you very much!

  9. #24
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by HappyGala View Post
    Hi Betty,

    My account ID is 19697065

    My main account is on my google phone. I have previously link to a apple device which belongs to my brother, so I am unable to link to my new Ipad.
    My brother IOS account is ngcmivan@gmail.com
    I have just created a new IOS account which belongs to me: junming83@gmail.com
    Can help me transfer my account from ngcmivan@gmail.com to junming83@gmail.com?

    Thank you very much!
    Dear Leader
    We've un-linked the link between your Game Center and Google+ account. You can use the "Link A Device" feature to link your new Game Center/Google+ account again. Thanks.

    Best Regards
    Betty

  10. #25
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by stevesdw View Post
    Hi betty
    I'm went into trouble n really need your help pls..
    My phone just crash,so i hv to start over from lvl 1..omg.. i desperate..i was in server 99 kilrai id (forgot)) name:mulesugest level 93 guild nemesis
    My new id are 25999617

    Thank you very much
    Dear Leader
    We can see that you have no difficulty logging in the account that we will not help re-linking this time. Thanks.

    Best Regards
    Betty

  11. #26
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    Hi Betty,

    I have a new Android my account has not switched over yet. My account name is Khaoz, I'm level 83 and my account id is 11409619.

    Thanks in advance

  12. #27
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Khaoz View Post
    Hi Betty,

    I have a new Android my account has not switched over yet. My account name is Khaoz, I'm level 83 and my account id is 11409619.

    Thanks in advance
    Dear Leader
    Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.
    If it doesn't, please create a new account on your old server, and then give us the following information to retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
    Old Account ID(Or In-game name/Old Server):
    New Account ID(Old Server):

    Best Regards
    Betty

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