Page 1 of 2 12 LastLast
Results 1 to 15 of 27

Thread: New phone and heroes charge

  1. #1

    Join Date
    Nov 2014
    Posts
    2
    Rep Power
    7

    New phone and heroes charge

    Hey,

    I'm getting new phone soon (iphone 6) so is it possible to play with the old save when I get the new phone or do I have to start all over? I'm currently playing with iphone 3g.

    Thanks in advance.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by Evix View Post
    Hey,

    I'm getting new phone soon (iphone 6) so is it possible to play with the old save when I get the new phone or do I have to start all over? I'm currently playing with iphone 3g.

    Thanks in advance.
    Dear Leader
    Yes, you can play your Heroes Charge game progress on your new iPhone. Please login Game Center on iPhone3G and run Heroes Charge once to link your account to Game Center. And on your new iPhone, please login the Game Center first before the first time you run Heroes Charge. And you can continue playing your current account. Thanks.

    Best Regards
    Betty

  3. #3
    Silver Member Contributor Level 4
    Join Date
    Feb 2015
    Posts
    82
    Rep Power
    9
    Hi Betty,

    I play HC both in Iphone and Ipad and sometimes it interupt me with the notice "some one has log in your account..." when I play either with Ipad or with Iphone.
    Could you please guide me how to solve this?

    Thank you so much!

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by supernamvn View Post
    Hi Betty,

    I play HC both in Iphone and Ipad and sometimes it interupt me with the notice "some one has log in your account..." when I play either with Ipad or with Iphone.
    Could you please guide me how to solve this?

    Thank you so much!
    Dear Leader
    Please try end the Heroes Charge process from the multi-tasks. In ios8, you can check your multi-tasks by double clicking the Home button. Thanks.

    Best Regards
    Betty

  5. #5
    New Comers
    Join Date
    Jun 2015
    Posts
    1
    Rep Power
    6
    Quote Originally Posted by Betty View Post
    Dear Leader
    Yes, you can play your Heroes Charge game progress on your new iPhone. Please login Game Center on iPhone3G and run Heroes Charge once to link your account to Game Center. And on your new iPhone, please login the Game Center first before the first time you run Heroes Charge. And you can continue playing your current account. Thanks.

    Best Regards
    Betty

    Hi Betty,

    What is the Game Center?

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by Smashtime View Post
    Hi Betty,

    What is the Game Center?
    Dear leader

    Game Center is an online multiplayer social gaming network released by Apple Inc. With game center account, you are able to keep the data of all kinds of apps.

    best Regards
    Betty

  7. #7
    New Comers Contributor Level 1
    Join Date
    Dec 2015
    Posts
    6
    Rep Power
    6
    my old phone broke I have a new one i need my old save i only know my name (bafi)

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by bafti View Post
    my old phone broke I have a new one i need my old save i only know my name (bafi)
    Dear Leader
    Is it bafi or bafti please? And what level is your character now please? Thanks.

    Best Regards
    Betty

  9. #9
    New Comers Contributor Level 1
    Join Date
    Dec 2015
    Posts
    6
    Rep Power
    6
    Bafti level 86

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by bafti View Post
    Bafti level 86
    Dear Leader
    You were playing on server 59. Please create a new account on the server and give us the new account id. And then we can help retrieve your account. Thanks.

    Best Regards
    Betty

  11. #11
    New Comers Contributor Level 1
    Join Date
    Dec 2015
    Posts
    6
    Rep Power
    6
    my Account ID:23886807



    Thanks!!

  12. #12
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by bafti View Post
    my Account ID:23886807



    Thanks!!
    Dear leader,

    Your account has been recovered. Please reenter the game.

    Best Regards

    Betty

  13. #13
    New Comers Contributor Level 1
    Join Date
    Dec 2015
    Posts
    6
    Rep Power
    6
    hello i need my old save this is my AC ID:9267345 lvl:87

    thx!!

  14. #14
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by bafti View Post
    hello i need my old save this is my AC ID:9267345 lvl:87

    thx!!
    Dear Leader
    Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.
    If it doesn't, please create a new account on your old server, and then give us the following information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.
    Old Account ID(Or In-game name/Old Server):
    New Account ID(Old Server):

    Best Regards
    Betty

  15. #15
    New Comers Contributor Level 1
    Join Date
    Dec 2015
    Posts
    6
    Rep Power
    6
    old AC ID:9267345 and new AC ID:23886807



    ty!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •