Guild raid item lost

[Amory]

Server: Kron

Character Name: Amory

Account ID: 4592063

Device(optional): iPad

Estimate Time of Problem: 22.11.2014 / 2:0

Problem Detail: Hi, I did never receive the item in my mailbox. I can see in my guild log that I shoulder have gotten one. (The last one I did get without any problems) Maybe it was because of the double drop event for guild raids that caused an error? Thank you for checking this issue.

[Betty]

Server: Kron

Character Name: Amory

Account ID: 4592063

Device(optional): iPad

Estimate Time of Problem: 22.11.2014 / 2:0

Problem Detail: Hi, I did never receive the item in my mailbox. I can see in my guild log that I shoulder have gotten one. (The last one I did get without any problems) Maybe it was because of the double drop event for guild raids that caused an error? Thank you for checking this issue.

Dear Leader
Could you tell us the time and the item name to check please? Thanks.

Best Regards
Betty

[Amory]

The time must bei around 2:0 and the item was the roll for nedan bone chest. Thx for checking!

[Betty]

The time must bei around 2:0 and the item was the roll for nedan bone chest. Thx for checking!

Dear Leader
It was a Nedan Bone Chest reel fragment. Thanks.

Best Regards
Betty