Page 1 of 6 123 ... LastLast
Results 1 to 15 of 76

Thread: Regarding Refund Policy

  1. #1
    Community Torchbearer Contributor Level 2
    Join Date
    Nov 2014
    Posts
    16
    Rep Power
    3

    Regarding Refund Policy

    Dear Leaders,

    According to the TOS, all purchases are final and non-refundable.

    As always, our customer support team will continue to support you here in our forums as well as through the in-game support button.

    Thank you for your continued support.

    CK
    Last edited by Icetea; 11-25-2014 at 05:56 AM.

  2. #2
    Silver Member Contributor Level 5
    Join Date
    Sep 2014
    Posts
    123
    Rep Power
    7
    All what we want to say is
    "hehe"

  3. #3
    Diamond Member Contributor Level 9
    Join Date
    Oct 2014
    Location
    Singapore
    Posts
    894
    Rep Power
    34
    Great and finally!

  4. #4
    Bronze Member Contributor Level 3
    Join Date
    Oct 2014
    Location
    UK
    Posts
    34
    Rep Power
    4

    Good Move

    With the constant stream of new servers this was open to abuse

  5. #5
    Platinum Member Contributor Level 8
    Join Date
    Oct 2014
    Posts
    572
    Rep Power
    22
    I totally agree,the amount of people who wanted their money back for the most absurd reasons,reasons like my mam think I spent to much money or I invested badly in heroes and I can't compete so please money back now so I can start again,hopefully now all these stupid posts will stop and people with real game issues be fixed quicker

  6. #6
    Platinum Member Contributor Level 7
    Join Date
    Nov 2014
    Posts
    312
    Rep Power
    13

    I called it

    I did say some place that I thought the policy was over generous and that it was being abused to the point of fraudulent claims and that uCool would eventually need to alter it.

    And boom, there it is......

    Now maybe we will finally stop seeing people asking for refunds from 17 years ago because if you knew then what they knew now and what others will know means you should get...... >.> you get my point lol

  7. #7
    Platinum Member Contributor Level 8
    Join Date
    Oct 2014
    Posts
    572
    Rep Power
    22
    Ya it was like buying a rally bike,It was great flying around in the fields but then you go onto a course and wreck your bike cause you had no idea how to drive and want a refund idiots

  8. #8

    Join Date
    Nov 2014
    Posts
    1
    Rep Power
    3

    Arcane sapper

    I like arcane sapper but it dammages bad and dies fast also the stats are low..

  9. #9
    Platinum Member Contributor Level 8
    Join Date
    Oct 2014
    Posts
    572
    Rep Power
    22
    Quote Originally Posted by borz View Post
    I like arcane sapper but it dammages bad and dies fast also the stats are low..
    All lv80s at 5* use him in arena and raids

  10. #10
    Silver Member Contributor Level 4 Flare's Avatar
    Join Date
    Nov 2014
    Posts
    98
    Rep Power
    6
    good work!

    why the hell are you talking about Arcane Sapper now ?

  11. #11
    Bronze Member Contributor Level 3
    Join Date
    Nov 2014
    Posts
    38
    Rep Power
    4
    I prefer Swordmaster over arcane sapper 😈😈

  12. #12
    Iron Member Contributor Level 2
    Join Date
    Oct 2014
    Posts
    24
    Rep Power
    0
    I have requested refund through support month ago and i have not yet received reply. .......what is that??? Were you lying to customers? Like the support that never reply emails isnt enough

    refund please

    PlayerID:*4486606
    ServerID: 30
    PlayerName: I♏FableD

    android
    Refund please if u want to see the tickets i sent month ago to support and private massages i sent that dis not get replyed contact me
    Last edited by fabled; 11-22-2014 at 03:23 PM.

  13. #13

    my refund

    this is my 3rd attempt and I haven't received a reply yet and its been about 3 weeks now and my last email I sent was 4 days ago.

    account ID: 4026748
    server: succubus 27
    name ID: Ruthless 149

    I need an answer ASAP

  14. #14
    Diamond Member Contributor Level 9 Uber Star's Avatar
    Join Date
    Sep 2014
    Posts
    753
    Rep Power
    31

    i like turtles

    Quote Originally Posted by borz View Post
    I like arcane sapper but it dammages bad and dies fast also the stats are low..
    i like turtles

  15. #15
    Platinum Member Contributor Level 8
    Join Date
    Oct 2014
    Posts
    572
    Rep Power
    22
    Seriously do you really think these games give refunds

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •