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Thread: Help!

  1. #1

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    Unhappy Help!

    I installed this game earlier on my ipad1 (yup the oldest of all the ipad) and while playing the app suddenly closes. Been playing for few hours now and every now and then it still closes. I dont experience it on my phone, Samsung S4, so is it my ipad not being compatible? Please help

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Fate View Post
    I installed this game earlier on my ipad1 (yup the oldest of all the ipad) and while playing the app suddenly closes. Been playing for few hours now and every now and then it still closes. I dont experience it on my phone, Samsung S4, so is it my ipad not being compatible? Please help
    Dear Leader
    Sorry for the inconvenience. The game consumers much memory that it may drain out the memory on your iPad easily which makes the game crashed. Please try end as much processes as you can before running the game on your ipad. Thanks.

    Best Regards
    Betty

  3. #3
    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. The game consumers much memory that it may drain out the memory on your iPad easily which makes the game crashed. Please try end as much processes as you can before running the game on your ipad. Thanks.

    Best Regards
    Betty
    Hi Betty,

    I also have this problem, when I go in a Campaing doesn't work, but in Trials or Time Rift it works, I have Android 5.0 (maybe it's a problem with that??) and LG Nexus 5 (most likely could not drain out the memory), I can't play sometimes because of the crash. Can you give me a hint regarding this? (I also ended all the processes but still the same thing)

    PS I m playing on the same mobile device since I started playing Heroes but just a day ago started this thing (After I updated the android, everything went well and didn't had this problem)

    PS 2 If you need more details just message me.

    Thank you in advance,

    NEVERMIND, it's Android 5.0 problem, I will write it there, sorry.
    Last edited by Thunderkills; 11-19-2014 at 02:17 PM.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Thunderkills View Post
    Hi Betty,

    I also have this problem, when I go in a Campaing doesn't work, but in Trials or Time Rift it works, I have Android 5.0 (maybe it's a problem with that??) and LG Nexus 5 (most likely could not drain out the memory), I can't play sometimes because of the crash. Can you give me a hint regarding this? (I also ended all the processes but still the same thing)

    PS I m playing on the same mobile device since I started playing Heroes but just a day ago started this thing (After I updated the android, everything went well and didn't had this problem)

    PS 2 If you need more details just message me.

    Thank you in advance,

    NEVERMIND, it's Android 5.0 problem, I will write it there, sorry.
    Dear Leader
    We have assigned our developers to work on fixing the Android 5.0 problems. Thanks.

    Best Regards
    Betty

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