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Thread: Ucool declines my request to refund

  1. #1
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    Ucool declines my request to refund

    I asked for a refund and you said you cant.
    You ignore my posts, emails and pms.
    Google do not agree to refund from their side.
    Can you tell me what the hell is going on? Anybody? Or are you going to ignore this thread too?

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by kirilnisel View Post
    I asked for a refund and you said you cant.
    You ignore my posts, emails and pms.
    Google do not agree to refund from their side.
    Can you tell me what the hell is going on? Anybody? Or are you going to ignore this thread too?

    Dear Leader
    I am sorry that PMs have lower priority. We were experiencing some technical problem which brought many complaints which we must deal with first. Sorry for the delay.

    Best Regards
    Betty

  3. #3
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    Quote Originally Posted by Betty View Post

    Dear Leader
    I am sorry that PMs have lower priority. We were experiencing some technical problem which brought many complaints which we must deal with first. Sorry for the delay.

    Best Regards
    Betty
    And yet people who asked for a refund a week after me got it in 2 days.
    This is unbelieveable.

  4. #4
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    account: 1617533
    server 7

    12999763169054705758.1387436334801417
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  5. #5
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    .

    U know what is more unbelievible? I asked refund more than 8 days ago, 4 pm, 3 tickets, and event reply to thread, but nobody write me back...

  6. #6
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    Account id: 2402568

    Google wallet transaction ids:
    12999763169054705758.1372748497081953
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    12999763169054705758.1351504587547610

  7. #7
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    still waiting

  8. #8
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    Funny when say sorry for delay, 10days, when other sayng that they get full refund. I think mate is because our refund sum is bigger that they refunded for those. 50$ its not same as 500$ for me ...

  9. #9
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    Nah, I get full refund for VIP12 in two days.

    Do you write a support ticket (billing issue) ingame?

  10. #10
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    Quote Originally Posted by Santa View Post
    Nah, I get full refund for VIP12 in two days.

    Do you write a support ticket (billing issue) ingame?
    i did several times
    Last edited by kirilnisel; 11-20-2014 at 02:22 PM.

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