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Thread: Refund Requesting Threads merged.

  1. #16
    Quote Originally Posted by soulrender View Post
    Hello Betty,i am still waiting for my refund... i sent you private msg , please check it and atleast tell me when will i get refund? So i can start again in a new server, also i want to change my device from android to iphone.
    +100500 im waiting too

  2. #17
    Bronze Member Contributor Level 4
    Join Date
    Sep 2014
    Posts
    51
    Rep Power
    5
    Quote Originally Posted by Riperst0rm View Post
    No answer. Why?
    because they closed the refunnd service bro.. and no refund from now..

  3. #18

    Join Date
    Dec 2014
    Posts
    1
    Rep Power
    4

    Requesting refund

    Account id: 2461064
    Server is: shaman 13
    I bought over 300$ worth of gems the past couple of days hoping to link over to sons iPad for Christmas and it's not linking and I just want a refund or troubleshooting the linking problem

  4. #19

    Join Date
    Dec 2014
    Posts
    1
    Rep Power
    4

    Refund request by purchesing Error

    My Contact
    Game: Heroes Charge
    Version: 1.5.0.212
    PlayerID: 5447585
    ServerID: 38
    PlayerName: Dante

    I bought Golden Package of Gems One Time Offer 100$ accidentally, because of touch panel error.
    So I want to get a refund my money. plz take my request.

    My gmail is drakoon34.jk@gmail.com

  5. #20
    Quote Originally Posted by regiedunhil View Post
    because they closed the refunnd service bro.. and no refund from now..
    who said bro?

  6. #21

    refund plz

    Hello,

    I want to refund

    account ID : 6293890
    sever : 44 malak
    gamd ane : DNR


    my email :soulwalker.kr@gmail.com

    google store
    12999763169054705758.1383099356919979

    date :2014. 12. 19
    1 Golden Package of Gems One Time Offer (Heroes Charge)

  7. #22
    Iron Member Contributor Level 1
    Join Date
    Dec 2014
    Posts
    6
    Rep Power
    3

    Please refund payment for me

    Dear Game master

    Please refund payment for me

    In-game Info:
    Account ID: 6917197
    Server:49
    PlayerName: Haidaulau
    Receipt/Order Number: MJ4X4V1G2X
    MJ4X4TWS78

    iTunes.jpg

  8. #23
    Dear Ember,

    Please refund all payments for me:

    In-game Info:
    Account ID: 4805650
    Server:33
    PlayerName: Bách
    Guild ID: 45675
    Android User.

  9. #24
    Iron Member Contributor Level 1
    Join Date
    Dec 2014
    Posts
    6
    Rep Power
    3

    I Would like a refund to move to a new server later on ^^

    Game: Heroes Charge
    PlayerID: 3742804
    ServerID: 24 Ice mage
    PlayerName: Nightmare1994
    Android user
    Hi, I would like a full refund so i can move to a new server because my guild mate moved like a lot and server 50 is out already, hope i can catch server 51 by the time i got the refund :/ thank you

  10. #25

    Join Date
    Dec 2014
    Posts
    1
    Rep Power
    4

    refund

    Hi pls help me refund my double payment for monthly card

    Server 39
    Id 5579974
    name patience

  11. #26
    Iron Member Contributor Level 1
    Join Date
    Dec 2014
    Posts
    8
    Rep Power
    3

    2 x Monthly Card purchase deliver item failed.

    2 x Monthly Card purchase deliver item failed.

    I Purchased 2 x mthly card but i only received 300 x 2 gems. NO VIP status and everything else.

    account name : Aries
    account id : 7194947
    server : 51 tyrianconfed

  12. #27

    monthly card purchased issue and 10$ hot

    monthly card purchased issue and 10$ hot
    I have bought gem in game heroes charge
    the second package is $ 10 and 3$ was debited id: nguyenvu717@gmail.con
    and getting 1600 gems one time offer package no vip.
    trading day 22/12/2014
    oder:
    300 gems one time offer package
    trading day 22/12/2014
    oder:

    Local Time: 2014-12-22 15:24:57
    Time Stamp: 1419236697
    Game: Heroes Charge
    Version: 1.5.0.237
    PlayerID: 7195096
    ServerID: 51
    PlayerName: ThaoCherry
    Category: Billing Issue


    Click image for larger version.

    Name: image.jpg
    Views: 0
    Size: 22.2 KB
    ID: 3106
    Click image for larger version.

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    Views: 1
    Size: 21.4 KB
    ID: 3107


    ---------DO NOT DELETE---------
    Local Time: 2014-12-22 15:24:57
    Time Stamp: 1419236697
    Game: Heroes Charge
    Version: 1.5.0.237
    PlayerID: 7195096
    ServerID: 51
    PlayerName: ThaoCherry
    Category: Billing Issue
    Language: en
    Device Type: iPhone6,1
    OS Version: 7.1.2
    PaymentState: Methodnull) TorderIdnull) ErrorCodenull) statenull)
    Payment:
    PaymentLog:
    2014-12-22 15:16:0 - 9EF532AAA3DC3A1F pin timer
    2014-12-22 15:17:27 - 1C3DF5FDA5D7F003 request ok
    2014-12-22 15:17:28 - 1C3DF5FDA5D7F003 pay purchasing
    2014-12-22 15:17:32 - 1C3DF5FDA5D7F003 pay purchased
    2014-12-22 15:17:38 - 1C3DF5FDA5D7F003 pin timer

  13. #28
    Iron Member Contributor Level 1
    Join Date
    Dec 2014
    Posts
    8
    Rep Power
    3

    Bought 2x mthly card but no vip. need refund for 1 of it.

    I purchased 2 mthly cards but no vip status just 300 gems each.

    i wanna refund one and get my vip status.

    Untitled.jpg

    svr 51
    aries
    7194947

  14. #29

    Join Date
    Dec 2014
    Posts
    1
    Rep Power
    3

    gems purchase problem

    Hello,
    I bought a pack of gems and they haven't showed up in game.
    Account information:
    Account ID: 5226534
    Server 36
    Order number: 12999763169054705758.1306401461567222
    Order date: 23-Dec-2014 10:03:04 CET
    Thank you.

  15. #30

    The problem with the monthly card. Please help me

    Hello. Today I bought a monthly card, but nothing happened.
    My account ID:7562298
    無題.jpg

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