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Thread: Refund Requesting Threads merged.

  1. #136
    Iron Member Contributor Level 1
    Join Date
    Jan 2016
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    Hello, (sorry i didnt see this thread, just so you know i also posted a new thread for this issue)

    I had the Godfather pop up but nothing was showing, so I spent the 100 gems to refresh and make items show up not thinking that items were prob not showing up because the time of the Godfather was prob up and the store should have been gone. Could you please give me back the 100 gems it took from me.

    I had 18,156 and am now at 18,056 as of 6:23pm central time U.S.

    Thank you!

    Bsbbiggy
    acct id 14984923
    LVL 92

    IMG_0834.jpgIMG_0835.jpg

  2. #137
    New Comers
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    Feb 2016
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    I bought poisend one a few weeks ago the pack for $50 and again for $10 but the $10 didnt work so i tryd it again and it worked but on my bank acc it says that i bought it twice but i only rechieved it once is there a way to get my money back or get the gems plz ty let me know been waiting for days i like the game and i spend allot on tbe game but i dont wanna be giving free money its money i work hard for ty for understanding have a nice day Account ID: 24595567
    Account name : [U]Itaci
    server name: 165 voidwalker

  3. #138
    New Comers
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    Feb 2016
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    I bought poisend one a few weeks ago the pack for $50 and again for $10 but the $10 didnt work so i tryd it again and it worked but on my bank acc it says that i bought it twice but i only rechieved it once is there a way to get my money back or get the gems plz ty let me know been waiting for days i like the game and i spend allot on tbe game but i dont wanna be giving free money its money i work hard for ty for understanding have a nice day Account ID: 24595567
    Account name : [U]Itaci
    server name: 165 voidwalker

    Its been 2 months now can you at least try and reply

  4. #139
    New Comers
    Join Date
    Jun 2015
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    Played the game and bought it back in 2015, now the game has changed so much and is not working properly. It's not what I paid for. I would like a full refund of all VIP levels boughts etc.

    Account ID: 20908366
    Account name: KillahDude
    Server name: 143 Imperium.

    Get back to me asap.

  5. #140
    New Comers
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    Aug 2016
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    Accidental 10 Gold Chest Purchase
    Account ID: 19317367
    Server: 130
    Name: [S] Cody
    Level: 102

    Pretty self explanatory. Meant to claim the free gold chest and accidentally thumbed the confirmations for 10 gold chests at 2 am -5 gmt.

    If this could be rolled back I would greatly appreciate it. No end game player would intentionally waste gems on that so trust me I'm not sandbagging my rewards. I even tried to force close the app mid chests rolling out before me to no avail.

    Please get back to me as soon as possible for this, otherwise it may be my breaking point in choosing to ever buy more gems so gracefully.

  6. #141
    Iron Member Contributor Level 2
    Join Date
    Dec 2014
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    ID-4794930
    Lv-101
    Server-32
    Name-[RK]Xtinctx
    Gmail-killerymas@gmail.com
    i want a refund fast.This was a nc game but i cant giv much time about this since i was busy with my work. Thanks

  7. #142
    Iron Member Contributor Level 1
    Join Date
    Mar 2015
    Posts
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    Hello,

    I bought a bag of gems for 49$ but I forgot there was the special offer with the heroe soul stones and other stuff.

    So I just loosed my money in buying a simple bag of gems when I could buy for the same price the special offer.

    Can I be refund of the bag of gems ? Or just convert my purchase of bag into a purchase of the special offer ? In every case ill spend 49$ but it with ill very appreciated for me to buy the special offer.

    My contact:
    Player ID: 10895651
    Serveur: 72 Rasha
    Player name: [NwR] Lithy
    Mail: lethofeur@gmail.com

  8. #143
    New Comers
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    Jan 2017
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    Hello

    My son is addicted to this game, so i am taking his phone off. He spent more than a $1000 in this. Could we have part of this money back? Thank you for you time

    My contact:
    Player ID: 25039812
    Serveur: 180 and 140
    Player name: [GDL] Supreme
    Mail: danilo_landrade@hotmail.com

  9. #144
    New Comers
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    Mar 2017
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    Server 69
    Name Stalker2004
    Id 10565059
    Lvl 103
    I need to refund my last purchace 99'99$
    I don't need this gems anymore!

  10. #145
    Iron Member Contributor Level 1
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    Apr 2017
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    What problem?
    Last edited by Cosmic Mammoth; 05-04-2017 at 08:52 AM. Reason: Donen

  11. #146
    Iron Member Contributor Level 2
    Join Date
    Jul 2015
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    Server 193 character [U]Greenarrow level 97 ID26457358 guild ugly wins. Dear leaders i like to have a refund of my last heroic package . Twee weeks agow i payd less then now. Thanks in advance

  12. #147
    New Comers
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    May 2017
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    Hello Ucool.

    I come here on the behalf of my son who've spent more money than his allowance with his recent purchases. I've since then removed his possibility off of google playstore to purchase items, permanently.

    Hoping that you are able to come through and help me retrieve the money he has spent today, 99$.

    Had to have help to find his character ID, 27797614.

    Thanks for you understandings, Tommy.

  13. #148
    Bronze Member Contributor Level 3
    Join Date
    Oct 2014
    Posts
    33
    Rep Power
    4
    Hi.
    I accidentaly made a purchase for 4.99 and 9.99 on the wrong server. I made the purchase on server 28, and it was supposed to be on server 207.
    Is it possible to either get this refunded or have the purchase moved to server 207?
    Account ID: 27978357
    Thanks!

  14. #149
    New Comers
    Join Date
    Jul 2017
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    Hi.
    I bought 4.99$ steel knight package and got message, that there is no internet connection during payment. Got no items, but money are gone. And when I'm trying to buy again this package, play market says, that I already have this item.
    Account ID 27867497

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