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Thread: Account Lost

  1. #1

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    Question Account Lost

    Hello.

    I recently reset my phone and install the 'Heroes Charge' with sync with my Google Account.

    Email Addresss: ha.innjae@gmail.com

    Which I have previously used.

    My old character all gone have one lvl 1 in server 33.

    Hum. I was 'What the hall?' but I found out that uCool help you to recover the old account back.

    And I was so glad that I took a screen shot of my old account which i need.

    I have attach the screen shot but not sure how it works so here are few information related to it.

    My account (need to be restore)
    Character Name: LickIT
    Account ID: 4028534
    Team Level: 54
    Team Exp: 492/2700
    Guild: MVP
    Guild ID: 33823
    Server: 27

    My current account (which I dont want)
    Character Name: (X) I didn't set it
    Account ID: 4815609
    Team Level: 1
    Team Exp: 1/25
    NO Guild No Guild ID
    Server: 33

    Please recover my account ASAP I don't want to miss the Crusade events and don't want to fall behind on the level and all others.

    I been sending email to customer support but dont get answers.

    I know you guys are busy. But this is the issues i felt like it is not my fault.

    Thank you,
    Attached Images Attached Images

  2. #2
    Bronze Member Contributor Level 8
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    wrong forum buddy!

    Write to Heroes Charge and not to "Commanders of Evony"
    If you don't like my posts : add me to Ignore your list - open the link here and press YES

  3. #3
    New Comers
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    I have selected the account, the server 107, the mouse squad, level 67, 3 VIP. Return immediately. Bitches fucking, whores Nedoroslev

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by LickIt View Post
    Hello.

    I recently reset my phone and install the 'Heroes Charge' with sync with my Google Account.

    Email Addresss: ha.innjae@gmail.com

    Which I have previously used.

    My old character all gone have one lvl 1 in server 33.

    Hum. I was 'What the hall?' but I found out that uCool help you to recover the old account back.

    And I was so glad that I took a screen shot of my old account which i need.

    I have attach the screen shot but not sure how it works so here are few information related to it.

    My account (need to be restore)
    Character Name: LickIT
    Account ID: 4028534
    Team Level: 54
    Team Exp: 492/2700
    Guild: MVP
    Guild ID: 33823
    Server: 27

    My current account (which I dont want)
    Character Name: (X) I didn't set it
    Account ID: 4815609
    Team Level: 1
    Team Exp: 1/25
    NO Guild No Guild ID
    Server: 33

    Please recover my account ASAP I don't want to miss the Crusade events and don't want to fall behind on the level and all others.

    I been sending email to customer support but dont get answers.

    I know you guys are busy. But this is the issues i felt like it is not my fault.

    Thank you,
    Dear Leader,

    You need to log in this Google+ account, 115197985803704181816 to access this character.

    If you do not know which email you've used for this Google+ id, you can follow the steps below to get your current G+ account id.

    Log in to Google+. Click on the “profile” tab to view your own profile. Google Plus Profile Tab If you look at the URL in the address bar, it should look something like this: https://plus.google.com/113551191017950459231/posts The long numerical string in the URL is your Google+ ID. Here is mine from the URL above: 113551191017950459231

    Best Regards,

    Betty

  5. #5
    Silver Member Contributor Level 4
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    LOL

    Typical. Somebody from Ucool actually takes a moment to peek into the CoE forums, and and what gets accomplished? A response to a Heroes Charge question that's over six months old.

  6. #6
    New Comers
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    people tell me how to recover my account? After reinstalling the system I have everything installed and I flew down again, your server I do not remember after the game to send the message does not work, writes that it is necessary to establish that, what to do in such a situation?

  7. #7
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    Exclamation My Account

    here at present technical support?

  8. #8
    New Comers
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    Hi, I just want to know if it's possible to get my account back with the information I can provide. My previous phone is now broken and I cannot get anything back. I downloaded the game onto new phone and it would only start all over again. I can't find a way to get back into my account. Before I got new phone I tried to link into iPad but it didn't work.
    Acc name: kensolist
    Server no: 144 (I'm not sure)
    Team lv: 80
    VIP lv: 6
    Other eveident I am able to provide is order history of previous payments from Google play.
    Thank you

  9. #9
    New Comers
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    Now I can come back to play old account thank you very much for help

  10. #10
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    Hola . Perdí mi cuenta registrada con el mail: jadejanneth@gmail.como
    nick: sasodre
    Lvl. 48
    Server: 169( therese traveller)
    Vip4.
    Gremio: dijanneth id 110190763
    La causa fue que google play no guardo mi avance y el terminal con el que jugaba se rompió y lo tube que re instalar el sistema android. Por favor... ayudaaa

  11. #11
    Diamond Member Contributor Level 9 azizstorm's Avatar
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    Ucool 2016

  12. #12
    Diamond Member Contributor Level 9 azizstorm's Avatar
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    guess this game is dead as fuk

  13. #13
    Diamond Member Contributor Level 9 azizstorm's Avatar
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    dead no one here

  14. #14
    Diamond Member Contributor Level 9 azizstorm's Avatar
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    lol why is this website is even open still?

  15. #15
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    I need help I switched phones I was unable too transfer my name on Game LOD I'm was on server 178 in my Guild called Routine 9 pls help !!

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