Delete account

[Doosta]

hello, (i'm French)


I'll explain my problem clearly.

Made in, I started playing Heroes load with my account "doostagame@gmail.com."

I reached a pretty decent level. But having no money on my phone plan, I downloaded to the phone from a friend Heroes Charge, then I connected my account "doostagame@gmail.com." I recovered very well my data, and the transaction was very well done.

The problem is that it is impossible to disconnect my phone account to my friend.
Even when I click "disconnect" my data is still there. And when I connect his account "naruto76530.jb@gmail.com."
I have found no way to reset the game to zero in on his phone.

So I would put the game to zero on his phone and on his account "naruto76530.jb@gmail.com."
Without it erases my data "doostagame@gmail.com"


Thank you so much for the help you can give me.
Sincerely, Doosta.

[Betty]

hello, (i'm French)


I'll explain my problem clearly.

Made in, I started playing Heroes load with my account "doostagame@gmail.com."

I reached a pretty decent level. But having no money on my phone plan, I downloaded to the phone from a friend Heroes Charge, then I connected my account "doostagame@gmail.com." I recovered very well my data, and the transaction was very well done.

The problem is that it is impossible to disconnect my phone account to my friend.
Even when I click "disconnect" my data is still there. And when I connect his account "naruto76530.jb@gmail.com."
I have found no way to reset the game to zero in on his phone.

So I would put the game to zero on his phone and on his account "naruto76530.jb@gmail.com."
Without it erases my data "doostagame@gmail.com"


Thank you so much for the help you can give me.
Sincerely, Doosta.

Dear Leader
Sorry for the inconvenience. There's a file generated once the the account is linked to G+ or Game Center. And the file is unreachable from players. You must do a factory reset to the phone to erase the file which make it possible to start a new game. Thanks.

Best Regards
Betty

[cap6231]

Hi
I'm having same problem. Could you tell directory to file that needs to be deleted?

[Betty]

Hi
I'm having same problem. Could you tell directory to file that needs to be deleted?

Dear Leader
You can find it in the system directory or something and then you should see the Heroes Charge directory, but I am not sure. And you must have the root privilege to do that. Thanks.

Best Regards
Betty

[monkeytown]

so can somebody make this more clear plz?
i´d like to delete two of my accounts on other servers as well

or otherwise could u delete them for me?

>> account id 13954657 (server 93)
>> account id 17314842 (server 10)

thx in advance.

[Canigula]

hello all I am about heroes load I'm on the pilot server 26 I level90 .
I vien to create my guild raptor52 di 110054855 and I search the world, it is that 3 so far but we have already unlocked the instance raids.
I welcome you all .
THANK YOU

[NosferatuRed]

hello all I am about heroes load I'm on the pilot server 26 I level90 .
I vien to create my guild raptor52 di 110054855 and I search the world, it is that 3 so far but we have already unlocked the instance raids.
I welcome you all .
THANK YOU

I think u post wrong section maybe put guild section forum? i try to help not be mean like badferret

[shao]

I cant play my main account on my new device...
main account ID: 10348977 (server 67 salar)
2nd account ID: 17078677 (server 67 salar)
I have two devices. I just want to play one account. But now 17078677 is linked google+. So I want to delete 17078677 account for link google+ with 10348977.

[Betty]

so can somebody make this more clear plz?
i´d like to delete two of my accounts on other servers as well

or otherwise could u delete them for me?

>> account id 13954657 (server 93)
>> account id 17314842 (server 10)

thx in advance.

Dear Leader
We don't delete accounts. Thanks.

Best Regards
Betty

[Betty]

I cant play my main account on my new device...
main account ID: 10348977 (server 67 salar)
2nd account ID: 17078677 (server 67 salar)
I have two devices. I just want to play one account. But now 17078677 is linked google+. So I want to delete 17078677 account for link google+ with 10348977.

Dear Leader
We've re-linked your account now. You should be able to play your main account again. Thanks.


Best Regards
Betty

[shao]

thanks alot =D
finally can play it on my new phone
LOVE YOU BETTY

[Sedmej]

I apologize for my English. :-)
I played for a long time Heroes Charge. Now I'd like to play again. But I do not want to continue. I'd like to play from the beginning. No ties to the old game. It would be clear to me:
ID: 4217770
ID: 1455037
ID: 21425735

Thank Sedmej :-)

[Betty]

I apologize for my English. :-)
I played for a long time Heroes Charge. Now I'd like to play again. But I do not want to continue. I'd like to play from the beginning. No ties to the old game. It would be clear to me:
ID: 4217770
ID: 1455037
ID: 21425735

Thank Sedmej :-)

Dear Leader
Sorry for the inconvenience. We don't help reset accounts. If you would like to start all over again, it is suggested that you create a new account on our latest servers. Thanks.

Best Regards
Betty

[hansken]

Hi i have just started up a new phone and got my google account connected to the new one.
I would like to delete my lvl 1 account, id : 21581891
Becouse when i am trying to set up my old account it is trying to override it with me lvl 1 account.
My old account that i want to keep. id : 20936081
My Google account is : krille.hansen0@gmail.com

Best Regards Boskan

[Betty]

Hi i have just started up a new phone and got my google account connected to the new one.
I would like to delete my lvl 1 account, id : 21581891
Becouse when i am trying to set up my old account it is trying to override it with me lvl 1 account.
My old account that i want to keep. id : 20936081
My Google account is : krille.hansen0@gmail.com

Best Regards Boskan

Dear Leader,
Thanks for your reply. I've recorded your request for our technicians to do further reviews.

Best Regards,
Betty