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Thread: Help me sync my account. Someone used my phone and change the google account

  1. #1

    Help me sync my account. Someone used my phone and change the google account

    Dear ucool,

    How do I sync my old game center id/account to my google account? My brother used my phone and changed the account settings and accidentally he overlapped/synced his game to my account. Now I cannot undo the syncing, nor can I reset to a new game/new game center account. Hopefully you could help recover my VIP member account with the following details:

    Server: 30
    Name: boytubero
    Purchases: VIP card x 1, Special Offer 4.99
    Server Id: i wasn't able to record
    Sync to Account: thewarchief2014@gmail.com

    Sincerely,

    DJ Bautista

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by boytubero View Post
    Dear ucool,

    How do I sync my old game center id/account to my google account? My brother used my phone and changed the account settings and accidentally he overlapped/synced his game to my account. Now I cannot undo the syncing, nor can I reset to a new game/new game center account. Hopefully you could help recover my VIP member account with the following details:

    Server: 30
    Name: boytubero
    Purchases: VIP card x 1, Special Offer 4.99
    Server Id: i wasn't able to record
    Sync to Account: thewarchief2014@gmail.com

    Sincerely,

    DJ Bautista
    Dear Leader,
    Please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Google Play and drop the new one. Thanks.

    Old Account ID(Or Character/Old Server):

    New Account ID(Old Server):

    And we don't support cross-platform account transfer at the moment. But our developers started working on implementing it now. It might be able to release in version 1.5 update. Thanks.

    Best Regards
    Betty

  3. #3

    How to create new account in old server

    Quote Originally Posted by Betty View Post
    Dear Leader,
    Please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Google Play and drop the new one. Thanks.

    Old Account ID(Or Character/Old Server):

    New Account ID(Old Server):

    And we don't support cross-platform account transfer at the moment. But our developers started working on implementing it now. It might be able to release in version 1.5 update. Thanks.

    Best Regards
    Betty
    Hi Betty,

    How do I connect a new account? It always proceeds with the existing account of my brother.

    Sincerely,

    boytubero

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
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    Quote Originally Posted by boytubero View Post
    Hi Betty,

    How do I connect a new account? It always proceeds with the existing account of my brother.

    Sincerely,

    boytubero

    Dear Leader
    In this case you need to do a factory reset to your phone. And then login another Google+ account before downloading our app. Thanks.

    Best Regards
    Betty

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