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Thread: Purchase gems FAILURE!!!

  1. #1
    Iron Member Contributor Level 1
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    Nov 2014
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    Purchase gems FAILURE!!!

    I have just purchase the Monthly Card 2.99$ and Cloth sack of Gems 4.99$ by my itunes gift card and it's successfull.

    However I haven't received any gems so could you pls check what happens?

    My account ID is 4161418 on sever 28.

    Thanks,

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Sep 2014
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    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. Would you attach the screenshot of the iTunes Order Receipt(s) here please? We will confirm and deliver your order as soon as possible once we have your order information.

    Best Regards
    Betty

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