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Thread: Purchase gems FAILURE!!!

  1. #1
    Iron Member Contributor Level 1
    Join Date
    Nov 2014
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    Purchase gems FAILURE!!!

    I have just purchase the Monthly Card 2.99$ and Cloth sack of Gems 4.99$ by my itunes gift card and it's successfull.

    However I haven't received any gems so could you pls check what happens?

    My account ID is 4161418 on sever 28.


  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Rep Power
    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. Would you attach the screenshot of the iTunes Order Receipt(s) here please? We will confirm and deliver your order as soon as possible once we have your order information.

    Best Regards

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