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Thread: Urgent:Crusade Restart bug please check.

  1. #1
    Bronze Member Contributor Level 4
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    Urgent:Crusade Restart bug please check.

    Dear Betty.
    This just happen right now.05.45 of today.
    I have 2time restart crusade.I press restart once and did not start any stage yet.
    But restart become 0.
    In such case my crusade coin will become 0.
    please kindly check game log of my account and fix this issue today.

    Looking forward to hear from you soon.
    Please help i need my coin.

    ID :1550567
    Player name : [TH]Maxz☆
    Server:6

  2. #2
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    Hello....
    Still waiting for your support.
    Please kindly help me fix this issue.
    I still not start my crusade yet cause i'm afraid to take your advantage when you return me my reset chance.
    please make sure that i still can get my crusade coin when am start my crusade.

    Iooking forward to hear from you today.

    [TH]Maxz☆
    ID:1550567
    Server 6

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the bug, we've submitted your case to our developers to address the problem. But it seems that they won't be able to do it today. You can just continue your Crusade today. Thanks.

    Best Regards
    Betty

  4. #4
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the bug, we've submitted your case to our developers to address the problem. But it seems that they won't be able to do it today. You can just continue your Crusade today. Thanks.

    Best Regards
    Betty
    Its ok Betty,After check and activities log.
    And found that 1st wave of my restarting crusade end without any fight.
    Then 2nd wave of crusade finished.
    So this prove that my 1st crusade is gone for some reason. Then you might help me with Crusade coin and gold later.

    Better late than never.
    Cheers!
    Maxz

  5. #5
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    Any update form your side?

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by omegamaxz View Post
    Any update form your side?
    Dear Leader
    We saw that you didn't get any Dragon Coins on that day. And we've just given you 1500 Dragon Coins and 800k Coins as compensation which you were capable to get the previous day. Thanks.

    Best Regards
    Betty

  7. #7
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    Thx a lot Betty , i got it already.

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